Front Office Coordinator Resume

JOB OBJECTIVE:
The opportunity to produce excellent customer service and advance in higher opportunities within the company.

PROFESSIONAL EXPERIENCES:

Confidential 2007- present�
Front Office Coordinator/Lead Receptionist/New Patient Intake Coordinator�
Oversee the front desk receptionist and coordinating intake appointments with both insurance specialist and case manager. All receptionist report to me and my job is to lead the receptionist. Making sure front office is well maintain, coverage is handle and coordinate any schedules with the front office staff. Monitoring provider schedule for medical, dental and social services department, supervising front desk staffs.

Confidential. 2004-2007�
Loan Officer/ Manager Assistant (Supervisor)
Oversee staffs and coordinating meetings with managers. Originate and process loan documents for mortgage, cars, personal and credit cards. Lead the front staffs to achieve 95% of the loans and process them by 2 weeks. Making collection calls, collecting payments, and Responsible for opening and closing the office. Being a leader with great customer service.

Confidential 2002-2005�
Administrative Assistant
Work along the side with the Manager Assistant, assisting patients, checking them in and out, making and scheduling appointments, translating (Hmong), and filling out paper work. Rooming patients and assisting the Chiropractor. Responsible for data entry, billings and incoming calls from any attorneys’ office requesting for medical records. Responsible for sorting incoming and out going mail and making bank deposits and running errands.�

Skills:
Translating (Hmong), filing (numeric and alphabetic), computer (excel, Microsoft, outlook, power point), customer service, receptionist (10 lines), typing (45 wpm)

Training and Education:

Bachelor’s Degree in Criminal Justice

Associate’s Degree in Criminals Justice/General

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