Customer Service Representative Resume Maumee, Ohio - Hire IT People

EDUCATION
Confidential Perrysburg, Ohio
Associate Degree of Applied Business Graduation: December 2004
Specialization: Office Administration Technology

RELATED WORK EXPERIENCE

Confidential West April 16, 2009-Present
Patient Coordinator

Reported directly to 4 doctors in regard to a variety of tasks including: verifying insurance, collecting accounts receivable, scheduling appointments, and creating patient letters.
Maintained clear lines of communication among office co-workers and fellow team members.
Handled all administrative tasks associated task associated with the office as well as incoming and outgoing calls.

Confidential
Receptionist and Assistant to Human Resources January 2, 2008-September 5, 2008

Excelled in a fast paced office setting within a multilevel position whose tasks ranged from a variety of administrative duties to human resource problem solving. In doing so I allowed the office to minimize unnecessary expense and record higher profitability.
Successfully created and maintained daily employee records regarding: training, attendance, and disciplinary matters. Also assisted accounts payable in time card preparation for all employees.
3. Effectively developed weekly schedules regarding union employee hours and shifts. Based off of this information I created reports that I then discussed with the President of American Steel Treating. This was done to ensure that the facility was running as efficiently as possible.
4. Maintained responsibility for all administrative tasks as well, including: Incoming calls, creating filing systems, compiling documents, chart creation and tracked day to day supply needs.

Confidential Maumee, Ohio
Customer Service Representative July 2003-December 28, 2007

Responsible for a variety of administrative and clerical tasks; including: customer account processing, I also assist in the coordination of coworkers to ensure customer receives the correct product/order in a timely fashion.
Have mastered the ability to work in a team environment where office and customer satisfaction goals are held as a top priority. As a result our office has consistently finished among the top five of twenty-five offices in customer satisfaction and production within the Apria Infusion Healthcare group.
Have excelled in individual and task organization and am routinely able to handle of a multitude of tasks independently without direct supervision.

SKILLS

Extremely self motivated.
Team oriented mindset.
Great attention to detail.
Excellent phone communication skills.
Excellent written communication skills.
Proficient in Microsoft Office: Outlook, Excel, Word, PowerPoint, Publisher
Great personal skills.

ACTIVITIES AND ORGANIZATIONS

I enjoy watching college football
and Detroit Tiger baseball.

Lucas County Recreational Center
co-ed softball

Relay for life
sponsor/participan

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Customer Service Representative Resume

Maumee, OhiO

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