Administrative Support Specialist Resume Morrisville, NC - Hire IT People

Customer Service Representative / Administrative Support Specialist

Highly reliable professional who demonstrates integrity and sound judgment.
Performs task with enthusiasm and efficiency.
Well organized with time management habits; completes task in a timely manner.
Works well independently as well as collaboratively in a team environment.

Computer Skills: Windows, Microsoft Office (Word, Spreadsheet, PowerPoint, Excel)

PROFESSIONAL EXPERIENCE

Analyst Support Specialist, Productivity Office
April2011 to June 2012
Confidential, Morrisville, NC
Provide outstanding customer service handling and directing incoming emails and telephone calls, assisting clients and partners with inquiries and request, and processing million dollar deals. Worked with account managers and partners to close and fix deals before the quarter end. Analyzed deals to determine the source of problem and provide results.

Mortgage Consultant
Sept2010 to April 2011
Confidential, Durham, NC
Work one on one with clients who need assistance with keeping payments with their mortgage. Collect payments; ensure that counseling and transactions go through. Discussed in details and explained programs that could possibly benefit clients.

Go Green Team Member
Oct 2009 to Sept 2010
Confidential, Morrisville, NC
Make outbound calls to current clients to see if they would like to sign up for the current program that was being offered. The program would have paper statements stopped being sent via post office and through email.

EDUCATION

August 2004 to May 2008
Confidential, Durham, NC
Major: Criminal Justice
Minor: Juvenile Justice/Correctional Counseling

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Administrative Support Specialist Resume

Morrisville, NC

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