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Customer Service Representative Resume

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Oaks, NC

Summary:
Experienced Administrative Assistant with strong interpersonal and organization skills. Proven ability to work on multiple tasks at one time through the use of excellent written and oral communication skills, careful planning and scheduling skills used in coordination of interdepartmental actions.

Skills and Qualifications:

  • Superior customer service skills
  • Ability to perform internet research
  • Familiar with computer programs such as Microsoft Word, Excel
  • Experiencedin planning, scheduling and aiding in interdepartmental coordination
  • Proficient in successfully handling multiple projects at once
  • Superior Written and Oral Communication Skills
  • Typing speed of 60 WPM
  • Comfortable using transcription skills

Experience:

Confidential Oaks, NC
Customer Service Representative 2011-2012

  • Handled incoming calls, setting appointments for incoming truckloads.
  • Made domestic and international travel arrangements.
  • Maintained excel spreadsheets, updated memos.

Confidential, Ca
Administrative Assistant 2009 - 2011

  • Handled incoming calls forwarding calls to correct person from eight-five employees.
  • Scheduled meetings for all employees, escorting visitors to staff offices.
  • Composed interdepartmental memorandums ensuring timely delivery and confidentiality of all information.

Confidential, Japan
Administrative Assistant 2008 - 2009

  • Prepared media kits for marketing and public relations departments.
  • Made domestic and international travel arrangements for senior-level executives using internet.
  • Established and marinated electronic records management system for all incoming and outgoing correspondences.

Confidential, VA
Administrative Assistant 2007 - 2008

  • Dispatched four messengers on bank run assignments as requested by Leading Petty Offices and Chiefs.
  • Coordinated trips to ensure multiple stops were made each time saving time and expenses.
  • Organized, sorted and assigned mail distribution for all members in divisions.

Education:

Confidential Administration/Accounting 2011-Present
Confidential Online Administration/Accounting 2010 - Present
Monroe High School General Education 2002 - 2006

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