Customer Service Rep Resume

Objective: Employment with a firm or organization where my skills may be best utilized

Experience:

Manpower
Confidential Des Moines, IA
September 2010-Present
Take inbound/outbound calls regarding setting up pin numbers. Involves setting up security access and handling sensitive information. Will also take calls from Life and Disability Insurance policy holders.

Confidential Des Moines, IA
Customer Service Rep September 2009-Present
Answering inbound calls in regards to customer subscriptions to magazines, as well as udating their accounts as necessary

Confidential Des Moines,IA
Phone Banker 1 September 2007-July 2009
Made outbound calls and recieved incoming calls to customers regarding recent submission of loan applications.

Confidential Des Moines,IA
Dietary aide August 2007-September 2007
Assited head cook with daily preperation of residents meals and snacks.Also assited with daily support groups with residents and staff.

Confidential Des Moines,IA
Call center rep April 2007-May 2007
Answered inbound calls from customers regarding their Blackberry telephones.Also,activating phones,updating customers accounts as necessary and answering any questions to customers regarding their phones.

Confidential Urbandale,IA
jewelry associate January 2006-July 2006
Assited customers with any questions or concerns they may have had about the jewelry and surrounding departments. Helped with other departments as well when needed

Confidential Urbandale,IA
Daycare teacher January 2005-January 2006
Helped children develop everyday learning activities and preparing them for the next grade level.

Education
Lincoln High School, Des Moines,IA
H.S. Diploma

Skills
Typing 50 wpm,excel,word,powerpoint, customer service

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