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Customer Service Resume

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East Providence, RI

SUMMARY OF QUALIFCATIONS

  • Proficient in Microsoft Office product suite’s as well as Microsoft Server 2008.
  • Extensive industry study yielding skills in various Help Desk environments, Problem Escalation, etc
  • Commitment to employers as evidence by long tenors

EDUCATION

Associate of Computer Science Transfer
Other Concentration: IT Support Specialist

PROFESSIONAL EXPERIENCE

Advantage Sales and Marketing October 2009 – Present
Confidential

  • Merchandising selected products on a national level in chain retail outlets.
  • Daily and constant use of handheld PPC unit in order to record work performed as well as other varying technical procedures.
  • Consistent interaction with managerial personal to gain distribution facings for represented products.

Confidential, Providence, RI September 2008 – October 2009
Call Center Associate

  • Customer Service

HONORS AND RECOGNITION

  • Dean’s List
  • Acknowledgment of achievement from City of Warwick

EXTRA-CURRICULAR ACTIVITIES

  • Active member in local theater group

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