Customer Service Representative Resume

SUMMARY OF EXPERIENCE:
13 Years of Retail Experience
13 Years of Restaurant Experience
13 Years of Customer Service
13 Years of Cashier Experience
6 Years Of Management
8 Years of Hotel Experience
8 Years of Warehouse Experience

EDUCATION:
Pursuing A Bachelor of Science Degree in Psychology and Criminal Justice

COMPUTER LITERACY:
Windows 97 & 2000, Microsoft Word & Processor,Excel,PowerPoint,85 wpm, Microsoft Quick Book, Bookkeeping, XL, Microsoft Invoice, Microsoft Access RF/RL Scanner, window starter 2010, SAP,UPS database.

WORK EXPERIENCE

09/2010-Present Customer Service Representative
Confidential Memphis, TN
Working for different vendor s and events, such as The Memphis in May Festivals, AutoZone Park, FedEx Forum and The liberty bowl stadium.

12/2010-Present Merchant QA
Confidential Memphis, TN
Processing orders, loading and unloading, stocking, RF Scanner, shipping and receiving. sorting, picking orders, packet jack.

12/2009- 08/2012 Material Handler
Confidential Memphis, TN
RF Scanner, packaging, loading and unloading boxes, inventory,accounting, general scanning, shipping and receiving, sorting, picking orders, fork lifting.

12/2008-08/2009 Night Auditor
Confidential Coronado, CA
posting payment to customer accounts, customer service, filling paper work, window 98, database, transporting guest and vehicles.

05/2007-08/2008 Store Clerk
Confidential San Diego, CA
Operating cash register, loading and unloading trucks, stocking store items, customer services, developing pictures, database, money handling.

05/2007-08/2008 Night Auditor
Confidential Poway, CA
Customer Services, Microsoft window 98, database, reservation clerk, booking rooms, operating cash register, preparing breakfast, cleaning rooms.

11/2005-05/2007 Phone Technician
Confidential Antioch, TN
customer service, repairing cellular phone devises, window XL, database, selling cellular products, operating cash register, inventory, accounting.

08/2005-05/2007 Store Clerk
Confidential Antioch, TN
Operating cash register, cash handling, and customer service, stocking store item, price scanning, money handling.

09/2003-08/2005 Assistant Manager
Confidential Memphis, TN
money handling, shipping and receiving, customer service, operating cash register, operating the entire store function.

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