TECHNICAL SKILLS:

Operating Systems: Windows 2000, XP, Vista, Windows 7 and 8,1. Server Windows Server 2000, Server 2003, Server 2008 R2, 2012 R2, 2016, Linux Distributions Redhat, Fedora Core, SuSE Linux, Solaris 8, MAC OS X, exposure to AIX

Networking: Ethernet architecture, IPX/SPX, TCP/IP; DNS, WINS, DHCP protocols, NFS, DFS Filesystems, Microsoft Direct Access, Cisco ASA and Sonicwall devices and related .bin files and VPN setups.

Administration Tools: Remedy, HEAT, I - Support, and Zendesk ticketing systems, Active Directory, Citrix GotoAssist, Logmein Rescue and Webdesktop, Remote Desktop (RDP), Radmin, Dameware, Webex, Windows Remote Assistance, Altiris, Systems Management Server (SMS), Terminal Services, Microsoft, Live Communications, Exchange Administration, IIS Administrator, MS-SQL Administration, Microsoft System Management, Hyper-V, PHPMyadmin, Zenworks Manager, Veritas Net Backup, Symantec Endpoint Antivirus, Shavlick Patching Console, Vsphere and VMWare

Cloud Platforms: Office 365, Microsoft Azure, Microsoft Onedrive, Dropbox

Languages: MySQL, MS SQL, PHP, HTML, JavaScript, Powershell.

Groupware: Lotus Notes, Microsoft Exchange, Exchange Server, MS Outlook, MS Office 97-2010, Office 365, SharePoint, Open Office, MS Office Lync, Centra, Lotus Sametime, Skype

Products/Databases: Oracle Forms and Reports, PC Anywhere, Adobe Photoshop and Acrobat, Corel Draw, MS-SQL Server, Exceed, Cognos Impromptu, PeopleSoft, FrontPage, Macromedia Flash and Dreamweaver, Norton and MacAfee Antivirus, Script it, VNC, Checkpoint Firewall, Arc serve, Saros Document Manager, Microsoft Visual Studio, Visual Age for Java and Websphere, IKON Imageware, Solidworks, AutoCAD, Ghostcast server, Acronis Trueimage and SAP, Blackbaud CRM, Microsoft SQL Management Studio, System Operations Manager, and System Configuration Management Console

Hardware: Compaq, IBM, Dell, NEC, Gateway and Toshiba Desktop and Laptop computers, Dell and IBM Servers, Windows Mobile, Blackberry, Android and I-Phone PDA devices, HP, Xerox and Canon printer and multifunction devices, Belcan switches, IP Based Timeclocks, Barcoding Scanners and videoconferencing equipment.

Open Source Technologies: Drupal, Joomla, Invision Powerboard, Wordpress, CPanel, Plesk, LAMP exposure.

Telecommunications: Avaya and Cisco VOIP and PBX systems.

PROFESSIONAL EXPERIENCE:

Confidential

Network Manager

Responsibilities:

• Monitor & Troubleshoot Microsoft SCOM, SCCM, VMWare, Microsoft Azure, CRM SQL server job synchronization, Fortigate Firewall and ZScaler Web Proxy security issues, VEEAM Backup server administration
• Shavlick and SCCM Server Patching
• Administration of Active Directory, Server 2016, Nutanix VM Host, Office365, Nessus Security SCanner, Sharepoint, Dropbox, Onedrive and Airwatch IPhone cloud administration, Blackbaud CRM, Lastpass Password Vault, Exchange, Knowbefore Security Training Portal
• Served as backup to the Helpdesk and Desktop Support team
• Participated in Sharepoint upgrade and On-Prem to Azure migration projects

Environment: Server 2016, Nutanix Virtual Host Hardware, Fortigate Firewall Appliance, Office 365, Sharepoint, Microsoft Azure, Windows 10 Desktop, Dell Laptop/Desktop hardware, Ricoh Multifunction printers, I-Phone Mobile Devices

Confidential

Wintel System Administrator

Responsibilities:

• Project driven Server deployments, including multiple node clustered SQL driven application environments, and server virtualization
• Decommissioning and refreshes, involving file and home share as well as printer migrations, virtual and physical server administration and troubleshooting
• Advanced troubleshooting experience for enterprise applications including e-mail, messaging, database, virtualization security software and monitoring. teaming with Application developers, DBA's, and Network Engineers to meet Service Level Agreements and Project deadlines all in a Change Management driven process system.
• Provides input into delivery schedule of projects.
• Enterprise patching with Shavlik Protect software
• Configure and maintain VMWare vSphere infrastructure.
• Utilize Blancco software to properly erase customer sensitive data.
• Enterprise Server Administration with an Exported Restricted Environment.
• Utilize helpdesk ticketing system to record and track service requests.
• Server refresh cycle, decommissioning process, deployment process as well as several one day provisioning projects.

Environment: HP Proliant and Dell Poweredge Servers, Server 2003, 2008 R2, 2012 R2, Lotus Notes, Outlook, Symantec Endpoint, Veritas Backup, Vsphere, ESX Server, VMWare Essential Protection, EMC SAN Storage, Remedy ticketing System, Lotus Sametime, Bomgar Remote Support software, Blanco disk wiping software, Robocopy, Power shell, Sftp.

Confidential

Enterprise IT Security Administrator

Responsibilities:

• System Administration of Active Directory, Multiple Database Applications, Password Vault Application, RFID Badging application, Exchange and Lotus Notes
• Participated in Domain Migration moving Global Groups and policy objects between Active Directory Instances

Environment: Windows Server 2008 R2, Active Directory, People Soft, Remedy Ticketing System, Proprietary RFID Badging and Password Vault applications, Some Mainframe Support

Confidential, Meriden, CT

Systems Technician

Responsibilities:

• Site Support of Virtual and Physical Servers, Backups, Application for onsite and remote users
• Support of Printer, Call center and facilities Infrastructure
• Work with Developers to support In house Call center applications

Environment: Dell PowerEdge Servers, Server 2003, Server 2008 R2, Sharepoint Server, MS SQL, IIS, VMWare, VSphere and ESX Server, Citrix Xenapp and Web Desktop, Windows XP, Microsoft, Adobe Acrobat, Imagewrite, Lanfax, Radmin, Blackberries, Avaya soft phone and hardware.

Projects: Participation in Domain migration project

Confidential, Wallingford, CT

System Administrator

Responsibilities:

• Provides input into delivery schedule of projects
• Server, Desktop, Laptop, PDA, Application support for onsite and remote users
• Implemented Norton Ghost environment for drive imaging
• Network Connectivity Telecom and Facilities Support
• Support of Manufacturing and Research and Development environments

Environment: Dell, IBM and Sun Servers, Microsoft Server 2003, Server 2008, Solaris, IIS, Sharepoint, Microsoft SMS, MS SQL, Avaya phone system, Windows XP, Blackberry PDAs, Xerox and Canon multipurpose network printers. Microsoft Office, SAP, Altiris, Norton Antivirus, Microsoft Active Directory SMS, Remedy Helpdesk, Nortel Contivity VPN, Adobe Acrobat, Zenworks Asset Management, Microsoft Live Communicator, AutoCAD, Datasweep, Go to Assist, E-Time, VMWare, Autocad, Solid Works

Confidential, Hartford, CT

Desktop Support and LAN Analyst

Responsibilities:

• Day to Day level 2 help Desk functions, Workstation image and deployment, break fix, software installations, network connectivity issues, network security issues.

Environment: Windows NT 4.0, Novell 4, HPUX token ring architecture, IBM workstations, Microsoft Office, Lotus Notes, Peregrine Helpdesk, Adobe Acrobat, Adobe File maker, People Soft, Microsoft Visual Studio, Java, Palm Pilots