Receptionist Resume

Objective: To obtain a position that will enable me to utilize my strong organizational skills, educational background, and ability to work well with people.

Education

Medical Billing and Coding
Business Management/Computer Science

The Dean's List
The Chancellor's List

Work experience

2007 - 2008 Confidential Lanham, MD
Telephone Operator/Receptionist

Operated a centralized telephone switchboard system.
Made connections for incoming and long-distance telephone calls.
Provided general and non-technical information in response to questions from the public.
Maintained current directory listings and records to provide accurate information to the public.
Performed light typing and clinical duties and filing, such as, typing employee listings.
Served as receptionist in greeting patients/clients and visitors.

2005 - 2006 Confidential Washington, DC
General Office Clerk
Certificate of Achievement
Reviewed files, records, and other documents to obtain information to respond to requests.
Opened, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Maintained and update filing, inventory, mailing, and database systems, either manually or using a computer.
Computed, record, and proofread data and other information, such as records or reports.
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

2004 - 2005 Confidential Arlington, VA
Telemarketer
Created interest in a product or service and complete a sale or agreement to see a sales representative.
Maintained statistics of calls made and successes achieved.
Submitted periodic reports on telemarketing activities and results.
Recorded changes to contact details on a database and not follow-up action.
Received calls and provided information, complete a sale, and assisted with any problems.

Skills

Microsoft Office Programs, Word Perfect program, World Wide Web, WPM 40+, Xerox, Fax, Basic computer skills, Answering telephones, Customer Service, Cash register, Telephone sales skills, Ability to gather data, complete information, and prepare reports.

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