Customer Service Representative Resume
Objective: Obtain a position that allows me to utilize my clerical and customer service skills.
Experience:
Confidential Heating and Air Conditioning - Smithfield, NC
(2009-2010) Service Coordinator
- Maintained phones
- Basic filing
- Created, scheduled, dispatched and invoiced service call slips
- Issued purchase orders and ordered parts as needed
- Maintained vehicle maintenance logs
- Maintained maintenance records for approximately 150 customers
Confidential Pipe and Precast/Carolina Precast - Dunn, NC
(2005-2008) Customer Service Representative
- Oversee precast concrete products from original order receipt to site delivery or pickup
- Inclusive of order modifications or changes, ordering the manufacture of and handling all details through product delivery
Confidential- Board of Education - Wilmington, NC
(2004) Substitute Teacher
- Guide children through their daily assignments and tasks
- Coordinate daily activities with other teachers
- Utilize one-on-one teaching strategies with exceptional children
- Completed Effective Teacher Training Course 12/9/2004
Confidential - Wilmington, NC
(2003-2004) Payroll Clerk - Part-time
- Processed weekly timecards and printed payroll checks for all employees of Westaff
- Customer Service duties including basic office practices as well as administering personnel tests
Confidential - Currie, NC
(1998-2002) Data Entry Clerk/Secretary
- Processed payables
- Data entry
- General office duties
- Courier within 60 mile radius
Confidential - Wilmington, NC
(1997-1998) Terminal Manager
- Maintained daily inventory and orders
- Loaded and unloaded trucks
- Processed payables
- General customer service
Confidential - Credit Department - Wilmington, NC
(1995-1996) Data Entry Clerk - Part-time
- Processed credit applications for over 100 stores
- Keyed personal information and ran credit reports
Confidential - Wilmington, NC
(1992-1996) Senior Teller
- Processed general banking transactions
- Substituted as Teller Work Leader in which I was responsible for keeping accurate supply of cash in the vault for branch operation
- Handled any problems or disruptions on the teller line
- Balanced vault daily and made certain others balanced as well
- Filled in as switchboard operator
Education:
Confidential
Other Skills:
- Microsoft Word
- Microsoft Excel
- QuickBooks Pro