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Customer Service Representative Resume

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Objective: Obtain a position that allows me to utilize my clerical and customer service skills.

Experience:

Confidential Heating and Air Conditioning - Smithfield, NC
(2009-2010) Service Coordinator

  • Maintained phones
  • Basic filing
  • Created, scheduled, dispatched and invoiced service call slips
  • Issued purchase orders and ordered parts as needed
  • Maintained vehicle maintenance logs
  • Maintained maintenance records for approximately 150 customers

Confidential Pipe and Precast/Carolina Precast - Dunn, NC
(2005-2008) Customer Service Representative

  • Oversee precast concrete products from original order receipt to site delivery or pickup
  • Inclusive of order modifications or changes, ordering the manufacture of and handling all details through product delivery

Confidential- Board of Education - Wilmington, NC
(2004) Substitute Teacher

  • Guide children through their daily assignments and tasks
  • Coordinate daily activities with other teachers
  • Utilize one-on-one teaching strategies with exceptional children
  • Completed Effective Teacher Training Course 12/9/2004

Confidential - Wilmington, NC
(2003-2004) Payroll Clerk - Part-time

  • Processed weekly timecards and printed payroll checks for all employees of Westaff
  • Customer Service duties including basic office practices as well as administering personnel tests

Confidential - Currie, NC
(1998-2002) Data Entry Clerk/Secretary

  • Processed payables
  • Data entry
  • General office duties
  • Courier within 60 mile radius

Confidential - Wilmington, NC
(1997-1998) Terminal Manager

  • Maintained daily inventory and orders
  • Loaded and unloaded trucks
  • Processed payables
  • General customer service

Confidential - Credit Department - Wilmington, NC
(1995-1996) Data Entry Clerk - Part-time

  • Processed credit applications for over 100 stores
  • Keyed personal information and ran credit reports

Confidential - Wilmington, NC
(1992-1996) Senior Teller

  • Processed general banking transactions
  • Substituted as Teller Work Leader in which I was responsible for keeping accurate supply of cash in the vault for branch operation
  • Handled any problems or disruptions on the teller line
  • Balanced vault daily and made certain others balanced as well
  • Filled in as switchboard operator

Education:
Confidential

Other Skills:

  • Microsoft Word
  • Microsoft Excel
  • QuickBooks Pro

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