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Customer Service Technical Support Resume

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Bakersfield, CA

Career Overview
Dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success. Excellent communicator working in a demanding call center environment as a customer service representative.

Core Strengths
Strong organizational skills
Energetic work attitude
Excellent communication skills
Training development
Problem solver
Customer service
Fast learner
Telecommunication skills
Strong client relations
Multi-line phone usage
Client relations
Adaptability

Work Experience
Customer Service/Technical Support, 6/2010-3/2011
Confidential Bakersfield, CA
Provided customer service for an average of 60 calls per day, answering customer inquiries, solving problems, and providing new product information.

Caregiver/Volunteer/Customer Service Rep, 08/2009-6/2010
Confidential Bakersfield, CA
Helping resident's with activities, answering the phones and greeting visitors, making sure they get breakfast, lunch, and dinner on time. Make sure there is a very clean and steady working environment for residents and also workers.

  • Education

2009 South High School – Bakersfield, CA
High School Diploma

  • HS diploma, customer service, computer savvy, customer retention, sales, MS Excel, MS Word, cash handling, data entry, Communication, call center environment, phone skills, outbound calls, customer requests, product knowledge, telecommunications.

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