Support Technician Resume

Objective

I am a caring, devoted, and hard working individual. I have experience with computer services, web design, film production, film editing, and marketing. I am always open to new challenges and I am a quick learner and like to expand my knowledge with new experiences. I am a good team player and enjoy expanding my horizon while demonstrating a hard work ethic. I desire to make a career in video production and am looking for opportunities to develop my skills and experience in this arena.

Education

BA, Communications

Certifications

Comptia A+
Comptia Network+
HTML 4.0
Macromedia Dreamweaver 8
Promethean Certified Installer

Skills

Office skills: MS Word, Excel, Outlook, PowerPoint, and Adobe Professional.
Computer skills: Computer repair and building, Web Page creation, Basic Computer Networking, and Windows and MAC OS basic troubleshooting.
Media skills: Have performed following functions: Director, Technical Director, Tape deck Operator, Camera operator, Set Designer, Radio Announcer, and Video editing. Have experience with following tools: Macromedia Dreamweaver, Adobe Indesign, Adobe Photoshop, Corel Painter, Final Cut, and Sony Vegas.

WORK EXPERIENCE

Confidential
July 2011 Present
Co-Founder, Producer
I help write, film, edit any film projects that we have. I am also in charge of maintaining our website, posting videos and blogs to various social networking sites. To date we have filmed two episodes of our current webseries titled The Quest for the EPIC Life which can be seen on I am also writing scripts for a new series currently in production.

ConfidentialLawrenceville, GA
May 2010 Present
Installer
I installed and configured 21st century classroom technologies in schools throughout the southeast. This included Promethean Interactive Whiteboards, Projectors, Classroom Audio Systems, etc. I also helped write technical manuals for several of our own products to aid the customers in self installations including projector mounts and classroom audio systems. As an installer I was also responsible for performing office tasks including annual audits of installation documentation and aiding in corporate event preparations. I also served as a consultant in the design and construction of the company’s own corporate .tv studios.
Strategic Team Associate
I read, plan, and prepare responses to bid proposals across the country. I read through to determine if our company can respond to the bid and determine what must go in the response. I also continue to serve as a consultant and occasional aid for the .tv studio.

Confidential Columbus, GA July 2008 May 2010
News Producer
I produced daily newscasts by selecting stories, arranging rundowns, selecting graphics and video elements, writing and approving scripts. I was also placed in charge of preparing google maps for the on air product.

ConfidentialMount Berry, GA July 2004 May 2008
Tech Support Technician: (Berry Information Technology Students (B.I.T.S.))
I Worked at the Technical Support Desk at Berry College answering phone calls and assisting with computer problems over the phone. I also have had the responsibility of submitting work orders for the TSD technicians. I Also worked with Web Development designing web pages for the IT Department using Macromedia Dream weaver 8.
Show Producer
Produced and directed an improvational comedy show and a movie and music review show for the Berry College television station. I have also written and produced short films for the station.

ConfidentialDouglas, GA May 2007 August 2007
Internship (Technical Media Team at The Church at Chapel Hill)
I Worked fulltime on the Church’s video and technical arts team. Responsibilities included, aiding with filming and editing promo videos, interview segments and sermon videos. I also worked on live production teams running video mixing equipment and supervising live camera operators during the services.

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