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Technical Support Officer Resume

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Career Objective:

Understanding and learning technologies to provide solutions with the best possible quality, within the timelines and cost. Work to the best of my ability with the leading corporate.

Academic Profile:


Professional Qualification

  • Master of Business Administration (IT)
  • BACHELOR OF COMPUTER APPLICATION

Educational Qualification
M.B.A.(IT)
B.C.A.

Technical Proficiency:

Database:

DBA

Operating System:

Windows 2000/xp/vista/7/Mac

Hardware:

Installation, Troubleshooting, Assembling, Networking & Wireless.

Known Packages:

Ms Office, Internet (All Concepts)

Application Support:

Mcafee Antivirus, IE

Professional Experience: -

COMPANY : Confidential,BSERVE
DESGNATION : Technical Support Officer
DURATION : December 2010 to June 2012
LOCATION : Chennai

Job Description

  • Troubleshooting Internet related problems
  • LAN and wireless based issues
  • Win xp, win 7 and Mac OS
  • Remote support for installation
  • Installing Mca fee on Remote computer
  • Basic e-mail client configuration
  • Configuring wireless routers and modem

COMPANY : Confidential,
DESGNATION : Desktop Engineer
DURATION : March 2009 to October 2010
LOCATION : Chennai

JOB DESCRIPTION

  • Troubleshooting Billing Application issues
  • Installing Billing Software

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