SUMMARY:

• Effective Technical Project Manager with over 15 years of experience leading complex projects across platforms, architectures and technologies.
• Recent projects including deploying APM solutions including Dynatrace, Confidential BSM, IBM ITCAMS, AlertSite.
• Over ten years of deploying, monitoring and tuning Web applications.
• Experienced designing solutions that ensure high availability, reliability, and meet with client requirements.

TECHNICAL SKILLS:

System Applications: Business Availability Center (BAC / BSM), Vugen, Sitescope, NNM, Openview operation manager, Confidential BPM, ITCAM, Struts, Applets, UML, LDAP, TAM, ITIL, JMX, wsadmin, WebSphere (4/5/6), WebLogic, CICS JCA Connector, Eclipse, RAD, WSAD, Wily, Introscope, Load Runner, CICS, MQ series, ISPF, TSO, TCP/IP, Case Tools. Rational Rose, WSAD

Database: DB2, MYSQL, MS SQL

Programming Languages: JAVA, J2EE, HTML, JavaScript, XML, C, C++, UML, JCL, Assembler (IBM OS), COBOL, Cobol2, 390), PL/1, FORTRAN, JCL, PHP, Visual Basic for Applications (VBA), Perl

User Applications: Microsoft Access, Excel, Visio, PowerPoint, Word

Operating Systems: UNIX, Windows NT, Windows 9.x, Z/OS, Linux

EXPERIENCE:

Dynatrace Consultant

Confidential, Dallas, Texas

Responsibilities:

• Deployed dashboards in Dynatrace for both operations and various lines of business.
• Use Strong knowledge of application framework and patterns to troubleshoot and solve performance problems in an enterprise software environment
• Deployed correct plugins and sensors to properly to monitor and get insight into application perform and flow
• Use Dynatrace to perform root cause analysis and quickly drill down to correct error fault path and hot spots.

Disaster Recovery Specialist

Confidential

Responsibilities:

• Successfully project managed Automation of Disaster recovery and the deployment of Confidential automation orchestrator. The effort reduced the recovery time by 20 percent and reduced man power by 30 percent
• Managed the automation of 60+ procedures across multiple technologies including network, storage, web, physical and virtual compute solutions. Outcome of effort was a Reduction in man - hours and greater reliability of testing exercises
• Worked across teams to develop a common automation framework for script execution and error reporting.

Lead Application Monitoring and Performance

Confidential

Responsibilities:

• Directed the design and Global implementation of a complex Dynatrace deep diagnostics solutions across multiple platforms and environments while meeting global SLA and OLAs. Successfully deployed Dynatrace to five data centers in three countries encompassing five environments, each environment having multiple collectors.
• Managed vendor relationship and interaction with Dynatrace Guardian
• Worked with Dynatrace Guardian to obtain, debug and update custom monitors and plug-ins
• Worked with UNIX administrator to automate agent deployment.
• Orchestration improvements to Dynatrace deployment to reduce upgrade time.
• Integrated Dynatrace with Active directory, Email Servers, and event management
• Initiated and oversaw the end of life process for Confidential ’s legacy web transaction monitoring product and its replacement with Confidential Business Service Manager. Over a hundred transactions had to be inventoried, analyzed and new artificial transaction created using Vugen.
• Researched and deployed Confidential Business Availability Center (BSM) to monitor Web infrastructure in an environment with high security requirements
• Demonstrated expertise with Confidential Openview Operations Manager, oversaw effort to deploy correct monitoring for applications and servers.

Team Lead Web Infrastructure Technical

Confidential

Responsibilities:

• Successfully planned and executed a migration from multiple application servers and security products to a common version of WebSphere and IBM Tivoli Access manager for access control. The outcome of the migration was reduced vendor management, simplified support and lower operational cost.
• Managed the migration of 80+ applications and supporting infrastructure of acquired lines business to new infrastructure platforms. This project included deploying of new physical and virtual servers, and migration of data feeds, and redesigning infrastructure to meet availability standards. Reduction fees and elimination redundant contract results in 3 million dollars in savings.
• Put into operation comprehensive automation which reduced time to market for new lines of business. Automation was also applied to code deployment reducing man hours by 40 percent and errors and rework by 90 percent.
• Automated the install of Dynatrace agents using Opsware’s configuration management and deployment tool. Result was that agent install was integrated into server deployment flow eliminating a need to create a separate change request.
• Steered and participated in technical meetings with various stakeholders and vendors to brainstorm solutions to complex challenges routinely involving 20 plus participants.
• Received Chairman’s award for the Distributed Denial of service mitigation project.

Manager/ Software Development Management

Confidential

Responsibilities:

• Designed solutions that provided clients with alternatives to legacy 3270 CICS screens.
• Utilized Java Servlets, JSP, EJBs, Stored Procedures, HTML and JavaScript, to construct MVC applications using various frameworks.
• Used J2EE Connector architecture (JCA) with applets, servlets, and EJBs to connect to various enterprise information systems (EIS) including re-engineered CICS, COBOL and DB2 components.
• Investigated and recommended the use of various frameworks including MVC, Struts and spring.
• Wrote EJBs to participate as part of existing transactions MQ and CICS work flows.
• Managed effort to consolidate purchasing, installation, support, and licensing of software used by developers in all parts of the company.
• Mentored new developers in the use of the standard software stack and company coding standards.
• Developed Access database and programs to track license usage.