IT Field Technician Resume

EDUCATION___________________________________________________________________________

Maintenance of Computers

OBJECTIVE

To obtain a position that fosters, reinforces, and promotes knowledge and skills working with Information Technologies.

SKILLS/ABILITIES

Motivated and dependable individual who excels in challenging and competitive environments.
Self-starter with an aptitude for learning new skills quickly.
Bilingual: English/Spanish (English as second language 70%)
Computer literate: proficiency in basic word processing, spreadsheet and database programs.
Preventive and corrective maintenance of computers, solving problems with Hardware and Software, Networking, Printers and others.

EMPLOYMENT HISTORY

Confidential, Monterrey, Mexico
IT Field Technician, 2004-2007
Provided field support to offices within our domain; Responsibilities included identifying and troubleshooting problems with PC´s, and printers to solve them.

Confidential, Monterrey, Mexico
Help Desk Level I, 2007-2009
Assisted with the daily operation of 14 various stores within the chain of companies; Responsible for the well functioning of the technical equipment in the Distribution Center.

Confidential, Matamoros, México
Teller, 2011-2012
Provided customer service with bank transactions (deposits, withdraws, CD´s, Money exchange, etc)

Confidential, Harlingen Tx
IT Support (25 days project)
Deployment of Lasser printers in branches of Capital One Bank (Project ends July 25.)

Confidential, Brownsville Tx
IT Support, July 2012- Present
Providing on-site technical support to the Headache and Pain Center clinics in Harlingen (Valley Baptist Medical Center) and Brownsville. Troubleshooting problems with software and Hardware, Network Connections and Peripherals

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