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Customer Service Representative Resume

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Professional Profile

  • Organizational Skills
  • Leadership Training
  • Data entry Skills
  • Computer Skills
  • Customer Service
  • 1 year call center Experience
  • Director of Information Management from 2007-2008
  • 1st Squadron Commander 2008, trained cadets at SLS/LHS
  • Assistant Director of Information; put in uniform data in military log
  • Worked in data logs online and call center 2007 - Present
  • Working over the phone customer service skills.
  • Allstate for one year, CVS 1 month

Professional Experience

Confidential, Lewiston, ME
July 24, 2009 - July 20, 2010
Customer Service Representative
Achievements:

  • Floor Support 
  • Supervised agents 

Responsibilities:

  • Dispatch tow trucks for roadside assistance 
  • Sign up new customers 
  • Edit Customers accounts.

Confidential, Lewiston, ME
August 7, 2010 - Present
Customer Service Representative
Achievements:

  • Lowered My Call Times 
  • At home Agent 

Responsibilities:

  • Sign up new members 
  • Send out duplicate cards 
  • Reset coupons

Education

History Degree

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