Customer Service Representative Resume
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Professional Profile
- Organizational Skills
- Leadership Training
- Data entry Skills
- Computer Skills
- Customer Service
- 1 year call center Experience
- Director of Information Management from 2007-2008
- 1st Squadron Commander 2008, trained cadets at SLS/LHS
- Assistant Director of Information; put in uniform data in military log
- Worked in data logs online and call center 2007 - Present
- Working over the phone customer service skills.
- Allstate for one year, CVS 1 month
Professional Experience
Confidential, Lewiston, ME
July 24, 2009 - July 20, 2010
Customer Service Representative
Achievements:
- Floor Support
- Supervised agents
Responsibilities:
- Dispatch tow trucks for roadside assistance
- Sign up new customers
- Edit Customers accounts.
Confidential, Lewiston, ME
August 7, 2010 - Present
Customer Service Representative
Achievements:
- Lowered My Call Times
- At home Agent
Responsibilities:
- Sign up new members
- Send out duplicate cards
- Reset coupons
Education
History Degree