Sales Support Service Representative Resume
East Windsor, CT
WORK EXPERIENCE
Confidential May 1995 – Current
Administrative Assistant, Office Support
Employment varied between permanent positions held. Tested above average skill level in Microsoft Office Products, data entry (10-key and alpha-numeric) and typing.
- Stewart Staffing, Hartford, CT – Receptionist/Administrative Assistant duties for CT Education Assoc.
- Advantage Human Resource, Hartford, CT
Mass Mutual, Enfield, CT - Collated a 3,000 mail merge
- Confidential research and analysis for over 300,000 accounts
- Hired on as project team leader to and lead focused at Mass Mutual
- Esquire, formerly Hobart West Solutions, Hartford, CT
- Office Team, Hartford, CT
Manchester, CT Aug. 2009 – May 2010
Computer Lab Assistant
Business Office Technology Department
Administered tests and provided assistance to students on Microsoft Office Software and other student related material.
Office Assistant (Spring 2010)
Confidential
Basic clerical duties, score personality tests, updated filing system
Center of Business Technologies
Created a database to help track and organize syllabus intake process
Confidential, Enfield, CT Jul. 2008 – Apr. 2009
Sales Support Service Representative
Verified, filed, and mailed transfer forms. Reported daily progress reports to managers
- Team Leader: ensured smooth workflow adhering to and with compliance, federal, and company policies
- Reduced mailing errors and lost transfer forms
Confidential, East Windsor, CT Sept. 1998 – Jan. 2006
Administrative Assistant
Prepared Bill of Ladings; Customer Service; Produced time sensitive and confidential correspondence to clients, customers and legal professionals. Prepared company proposals and price quotes for company executives and sales representatives. Reviewed credit application, created credit approval form letters. Updated catalog pricing, generated mass mailing of newsletter and price changes.
- Investigated credit application trade references utilizing telephone, internet, and library resources
- Coordinated mass mailing catalog updates on a monthly basis
EDUCATION
Manchester, CT
Associates Degree - Administrative Assistant Dec. 2007
Relevant Course Work and Skills: Accounting I, Communication, Human Relations, Machine Transcription, Public Speaking, Medical and Insurance, Records Management, Microsoft Office Suite (Word, Excel, Access, PowerPoint), Publisher, type 70+ wpm, travel arrangements, schedule maintenance, data entry (10-key and alpha-numeric), shorthand speedwriting, multi-task, organization, excellent telephone manner, good communication
Achievements: Alpha Beta Gamma - International Business Honor Society – 2006; Dean’s List – 2003, 2007