Customer Service Representative Resume
Tacoma, WA
OBJECTIVE Seeking a qualified position in the business field with a progressive company where my initiative and accomplishments will be the basis for advancement and growth.
QUALITIES Dependable, Resourceful, Goal Oriented, Task-Oriented, Multi-Task, Well-Organized, Hard Working, Determined, Committed, Outstanding Customer Service, Ability to learn new systems and procedures, Fast Learner
EDUCATION
Clerical and Customer Service Training Federal Way, WA 98023 1/09-11/10
Business Administration-Marketing Wayne, NE 68701 08/02-05/07
SKILLS AND ABILITIES
Customer Service Skills
- Cashiering
- Greeted and assisted customers in person
- Processing received mail from the post office (tearing open mailers, inspecting DVDs)
- Visually inspecting DVDs to detect scratches, dents, breakage, as well as to make sure the right DVD is in the correct protective sleeve
- Placing DVDs in mailers for shipment to customers
Interpersonal/Teamwork Skills
- Monitored the salad bar with another coworker
- Clean up during closing time with other coworkers
- Decision Making, Communication, Commitment
Computer/Office Machine Skills
- Microsoft Windows, Explorer, Word, Excel, Access, Publisher, Outlook, PowerPoint, Quick Books
- Proficient in the use of copier, scanner, phones, fax, etc
- 10-Key
- 30-50 words per minute
EMPLOYMENT
Confidential- Sale’s Associate Federal Way, WA 98023 2009-2010
Confidential - Operation Associate Tacoma, WA 98033 2006-2007
Confidential - Cashier Norfolk, NE 68701 2004-2004
Confidential - Busser/Salad bar Norfolk, NE 68701 2003-2004
Confidential- Wait Staff Norfolk, NE 68701 2003-2003
Confidential - Dietary Aide Norfolk, NE 68701 1999-2000