Customer Assistant Resume

Objective: To obtain a challenging position offering growth opportunities in Customer Service and Administrative.

Highlight of Qualifications:
•Highly motivated and driven with excellent interpersonal and communication skills.
•Ability to work in a fast-paced environment supporting multiple client groups.
•Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), Intranet.
•Typing 40 WPM \\ 10 key by touch.

Experience:
Customer Assistant Confidential,
January 2003 – January 2011Northern\\Southern, CA
•Schedule studio time for artist, producers, and engineers.
•Take graphic orders for flyers, banners, vehicle wraps ect
•Develop event budgets, flyers, street team, camera appearances\\interview, & press releases
•Booking of hotel and travel arrangements, and maintain event calendar.
•Negotiate venue locations, event staff fee, contracts and necessary permits for each event.
•Work with local law enforcement to comply with city regulations.
•Coordinate & schedule business meetings for the publicity & promotion of each venue with marketing manager.
•Develop advertising campaigns for client groups.
•Coordinate with management teams to schedule performance line ups.

Mail Sorter Confidential,
October 2002 – April 2003 Oakland,Ca
• Sort mail based on zip code to send out to regional post offices.
•Transfer mail to postal trucks
•Shipping \\ Receiving

Customer Advocate Confidential,
September 2000 - January 2002 Emeryville, CA
•Provided customer service support via inbound and outbound calling, email and online chat.
•Handled 200 -300 inbound calls daily from customers inquiring about the status of their orders.
•Tracked and resolved road blocks that hindered provisioning.

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