Help Desk Support Resume
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Career Objective
Seeking an Entry-Level PC Technician or Help Desk Support position within a progressive organization that will use my current education, customer service skills and career objectives to assist in information technology and computer networking enhancements.
Computer Skills and Abilities
- Install, configure and maintain various Windows operating systems including 2000, XP, and NT
- Able to utilize ping and tracert
- Virtual Private Network skills
- Remote Desktop Assistance
- Troubleshooting and Remote Desktop skills
- Able to Muiltitask
- Entry level working with visual basics
- Troubleshoot and replace faulty hardware including disk drives, network cards, hard drives and peripherals
- Utilize Microsoft Office and Internet applications including Word, Excel, Power Point, Access, Internet Explorer and Outlook 2000
- Excellent communication and interpersonal skills.
Education
Associate of Science Degree
Information Technology-Computer Network Systems
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