Service Desk Clerk Resume
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Objective: Administrative /Accounting Clerk/ Medical Transcription & Coding/ Customer Service Representative
Summary of Skills and Qualifications:
- 10 Key Machine Operator at 13,000 Strokes 15 years of Customer Service
- Experience in Opening and Closing Accounts 15 Years of Data Entry
- Operating Sorters Accounting
- Typing Microsoft Office Word
- Excel Internet Explorer
- Oracle Vista Home
- Processing Bank Wires Arabia
- Over Thirteen Years in Banking Project Vista
Education & Additional Training:
Candidate for Associates Degree in Health Information Technology
- Accounting, Macintosh &Spreadsheets
- Typing, Accounting, Machine Transcription, Business English, Proofreading & Word Processing
Professional Experience:
2012 Confidential Littleton CO
Administration:
- Processed PR’s Site ACQ.
- Processed PR’s Site ACQ – Work Authorization
- Processed PR’s GD Supplied Materials
- Processed PR’s Vendor Supplied Materials
- Processed PR’s Construction
- Processed PR’s Construction Work Authorizations
- Processed True-Up’s
- Data Entry
2012 - Present Confidential Littleton CO
Service Desk Clerk/Checking:
- Provide Customer Serive Checking
- Receives & Process Returns Issue Credit for Refunds
- Process Payments for Utility Payments Operate Cash Register
- Lotto, Key Making, Faxing Assist Customers
1999-2008 Confidential Centennial CO
Item Processing Clerk
- Brought in Federal Reserve In-Clearing files for Balancing
- Processed NSF’s and Stop Payments
- Processed 18 Banks a Day& Balanced
- Performed Power Encoding on the Sorters
- Generated Reject Cash Letter & End of night Cash Letters
- Performed Reject Reentry and balancing for each bank and Data Entry
- Researched for all the banks & Answered phones for Customer Service
- Performed Closing functions, running Reports for each bank at the end
- Generated Monthly & Daily Statements and folded
- Burned Monthly CD”S for Customer for their Monthly Statement
- Data Entry
1992-1999 Confidential Englewood CO
Bookkeeper/Bank Teller
- Processed Daily Checks
- Processed Incoming & Outgoing Wires
- Customer Service
- Verifying Deposit & Credit Ratings
- Balanced Cash Drawer Daily
- Balanced Customers check books
- Posted Payments, made withdraws , Closed Accounts
- Processed NSF, Stop Payments
- Data Entry