Customer Service Clerk Resume

Summary

A skilled, detail orientated Administrative Clerk/Data Entry Operator with a pleasant disposition. A quick learner who requires little to no supervision. Works well with all levels. Exceptional with balancing credit card audits. Excellent customer service skills. A team player who is always willing to work hard.

Experience

Confidential,Bridgeport, CT,1986-2010
Charge Back Clerk

Received consistent positive evaluations from supervisors on all Performance Reviews
Maintained confidential employee information
Accurately entered data into the computer system
Filed, typed and became the “go to” person for general office questions
Identified and corrected errors which resulted in maintaining customer trust

Confidential,Bridgeport, CT
Data Entry Clerk/Customer Service Clerk 1985-1986

Performed General Office duties including filing and data entry
Interacted with co-workers and clients providing customer service information
Was noted for her wonderful display of customer service and assistance skills

Education

Earned credits towards an Associate’s Degree in Liberal Art
Completed courses in Math, English and American Sign Language. Participated in team building activities that developed good customer service skills

Training

Graham Anthony Rehabilitations Center, West Hartford, CT

Data Entry Operation and Word Processing. Became skilled in the operation of the #129 card data recorder and the #5280 distribution data system

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