Tier 1 Ios Technical Support Resume
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Westminster, CO
SUMMARY:
Seeking a great opportunity in a great company that enables me to improve my skills, increase my practical experience, fulfill my personal ambitions and expand my knowledge.
EXPERIENCE:
Confidential, Westminster, CO
Tier 1 iOS Technical Support
Responsibilities:
- Provided technical support to Apple customers regarding their apple products
- Troubleshooted product malfunctions
- Managing a multi - line phone
- Operated Mac computer
- Provided each customer with a great productive experience
- Maintained daily/ weekly goals
- Demonstrated excellent phone etiquette
Confidential, Denver, CO
Program Leader
Responsibilities:
- Provided supervision for elementary aged children
- Communicated with Parents regarding children
- Created and designed weekly lesson plans/ implemented them
- Light cleaning
- Phone etiquette
- Lead children in physical/ al activites
Confidential, Denver, CO
Lead Cashier
Responsibilities:
- Lead/ all cashiers
- Processing credit card/check payments
- Cash handling
- Communicating goal with managers
- Providing guests with answers to questions
- Upselling other products
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