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Customer Service Representative Resume

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OBJECTIVE
To acquire a position, utilizing my skills and education, while contributing to a positive environment.

EXPERIENCE

2004- 2009 Confidential Chicago, Il.
Apprentice/Receptionist

  • Assisted Embalmer
  • Handled telephone calls
  • Arranged appointments
  • Sorted/distributed mail
  • Operation of mail machine
  • Maintained files
  • Performed data entry
  • Directed Funeral services
  • Performed arrangement conferences
  • Distribution of payroll and refund checks
  • Light computer skills
  • Intake/output of professional materials needed
  • Operation of hearse and limo

2000-2004 Confidential at Chicago Chicago, Il.
Customer Service Representative

  • Distributed checks for internal and external customers
  • Handled telephone calls related to check inquiries using UFAS system
  • Sorted/distributed mail
  • Maintain files
  • Performed data entry

1996-2000 Confidential Chicago , Il.
Medical Records Clerk

  • Prepared and filed medical records for patients
  • Performed data entry
  • Fielded telephone calls received by main office to retrieve documents

EDUCATION

Graduated 2005 Associate Degree

  • Practical experience embalmed 20 cases, some autopsied, at Robert J. Stein Institute of Forensic Medicine, office of the Cook County Medical Examiner, Chicago, Il.
  • Member of Illinois Selected Mortician Confidential

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