Customer Service Representative Resume

Objective

To obtain a job that will help expand my knowledge and skills.

Work Experience

Confidential,
(February 2011-Current)
Burien, WA
Customer Service Representative

Dispatch and receive trucks and rental equipment. As well as clean, park, and do light preventive maintenance on equipment. I also answer questions and make reservations via phone in English and Spanish.

Confidential,
(Sept 2009-Jan 2011)
Federal Way, WA
Port Center Representative

Assisting customer’s transfer their old phone providers phone number into Verizon. As well as answering questions regarding transferring your services into or out of Verizon wireless in English and Spanish.

Confidential,
(Sept 2008-June 2009)
Kirkland, WA
Tier III Tech Support Agent

Answering inbound calls to troubleshoot the data signal of GSM phones. Such issues included email set up, mms, internet, and phone as modem for unlocked phones.

Confidential,
(February 2008-March 2008)
Kent, WA
Warehouse Worker

Picking, checking, loading onto pallets, and preparing orders for shipping to customers.

Confidential,
(October 2006-March 2007 / June 2007-January 2008)
Renton, WA
Collections Associate

Calling people on behalf of the client and resolving the matter in a professional manner.

Interests

Science, Technology, Reading, Business, Space, Music, Sports.

Education: Confidential