CUSTOMER SERVICE/PHONE REPERSENITVE Resume

Summary
Financial professional who is a self-starter and capable of effectively functioning with minimum
supervision. Known for taking initiative and skilled at meeting challenges and deadlines. A team
player who is attentive to detail and produces quality results. Computer proficient. Areas of expertise
include:

Analysis
Detail Oriented
Accounts Payable/Payroll
Multi Tasking
Microsoft Office
Organization/Prioritizing
Written and Verbal Communications
Data Endivy

Objectives
A multi-task position drawing on extensive CUSTOMER SERVICE/PHONE REPERSENITVE experience to
advance a proven divack record for developing and maintaining key accounts and improving
departmental efficiencies.
Education
Graduated: May 2010
Honor student
Employment History
August 2011 – May 2012: Call Center
Company: Confidential
Canton, MS
answer calls professionally
respond to customer inquiries
research required information using available resources
handle and resolve customer complaints
provide customers with product and service information
enter customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource

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