Customer Service Representative Resume Fayetteville, NC - Hire IT People

Objective
Seeking career move with goal oriented company with emphasis on teamwork, dedication and
advancement.
Work Experience
Warehouse shipping and receiving. Certified forklift experience, inventory control, records control,
loading and unloading freight, loss prevention, data entry, warehouse quality control and improvement.
Customer Service
Dealt with customers on a daily basis guiding them through the decision making process. Acted as a
primary contact for contractors and the general public for purposes of promotion, marketing and
company image. Closed deals and helped clients to determine the best solutions for their needs,
occasionally up selling to a more suitable product. Followed up with clients to ensure the highest
customer satisfaction. Projected a positive image thru professional appearance and appropriate conduct.
Management
Led teams of warehouse employees in all aspects of warehouse operations. Managing the dynamics and
principals involved with training and overseeing team members. Delegated responsibilities and
streamlined duplicate processes.
Skills Highlights
Proficient computer skills and knowledge of office equipment, responsible personal and time
management skills. Excellent overall written and verbal skills. Ability to utilize listening skills to
pinpoint core problems, accomplished at working well under pressure and to calm heated situations,
adept at prioritizing warehouse needs and employee scheduling.
Employment History

2010 - Present Home Improvements Self Employed Fayetteville, NC
2006 - 2010 Balloon Pilot Aerophile, LLC Paris France
2004 - 2006 Warehouse Manager Highland Lumber Co. Fayetteville, NC
1992 - 2004 Warehouse Manager Custom Communicatios Raleigh NC
1985 - 1992 Warehouse Manager Weathers Brothers Fayetteville,NC
1981 - 1984 E-3 Lance Corporal USMC

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Customer Service Representative Resume

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