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Supported Customer Service Resume

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OBJECTIVE
Seeking to utilize my office skills and welcome other challenging work duties
MAJOR ACCOMPLISHMENTS

  • Alphabetically sorted and distributed documents for claims examiners
  • Photocopied and faxed documents for customer service staff
  • Filed and retrieved documents and folders
  • Prepared older claims folders for offsite storage
  • Operated envelope-inserter and postage machines for mailing documents
  • Routed emails using MS Outlook in a LAN network for 40 employees
  • Utilized company software to verify and retrieve information
  • Assisted in opening, stuffing, and date-stamping mail

SUMMARY OF EXPERIENCE

  • Consistently supported customer service staff for 10 years
  • Maintained company filing procedures to support third-party administrator
  • Demonstrated knowledge of general clerical procedures as a team player
  • Assisted other employees on office support tasks and light industrial work

projects including janitorial from 1990-2000
SUMMARY OF EMPLOYMENT
General File Clerk 08/2000-08/2010
Zenith Administrators
Janitorial 1979-2003
Confidential
EDUCATION
Brown Institute 1993-1995
A.A. Certificate, Electronics Technology
1985-1987
1982-1985

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