Computer Operation Analyst Resume

SUMMARY

Worked closely with team members to resolve customer issues and attain high customer satisfaction.
Over Eight years data center experience, monitor, control numerous computer systems, peripherals, equipments and networks with efficiency which makes the operations of organization effective and ease.

TECHNICAL SKILLS

OS: Microsoft OS and Unisys 2200.

Mainframe: Unisys Voyager and Dorado.

PROFESSIONAL EXPERIENCE

Confidential,Eagan, MN

Computer Operation Analyst (2009)

Assist staff with the use of software, hardware and network.
Escalate appropriate problems to ensure system maintenance notify client and management of problem status and resolution.

Confidential,Eagan, MN

Computer Operation Analyst (2001 – 2009)

Anticipate problems and take preventive steps in advance to curb problems to erupt.
Escalate appropriate problems to ensure system maintenance notify client and management of problem status and resolution.
Worked closely with team members to resolve customer issues and attain high customer satisfaction. Also, train new team members in the rules and responsibilities of computer operation.

Confidential,

Computer Lab Assistant

Minneapolis Community and Technical College, Minneapolis, MN.

Assist students with computer related questions. Troubleshoot software, hardware and network. Provide assistant to staff and faculty with the use of software and hardware problems.

EDUCATION
A.S., Computer Support & Network Administration

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship