IT Technician Resume

SUMMARY:

IT professional with extensive knowledge and experience in Technical support, Network and server infrastructure, database administration and scripting.Currently focusing on system administration, task automation and working on obtaining an MCSA certification in Windows Server Infrastructure.

TECHNICAL SKILLS:

Operating Systems: Windows/Server XP,7,8,10,2008,2012, Linux Ubuntu and Debian and Android.

Scripting and programming: PowerShell, VB, T - SQL, BASH and Python (Basic proficiency).

Servers: Windows Server 2008 and 2012, System Center (SCCM 2012) and MS SQL.

Virtualization and cloud: VMware ESXi, Hyper-V and Azure.

Services: AD-domain services, GPOs, DNS, DHCP, IIS, WSUS, RAID and NAS.

Network: Cisco Switches (Basic troubleshooting on interfaces, Trunks, STP, Vlans), Routers (Basic troubleshooting on interfaces and OSPF), Firewalls (Linux IPtables, PFsense, SOPHOS), APs and cabling.

Hardware: Server, Desktop and Laptop hardware support and maintenance.

Applications: Office, Office 365, Datazen, Remote support tools (VNC, TeamViewer and Bomgar) and basic to Intermediate level of Excel Functions and macros.

EXPERIENCE:

Confidential

IT Technician

Responsibilities:

Advanced troubleshooting on systems and network issues (local and remote support).
OS provisioning of Windows and Linux images.
Scripting and task automation using PowerShell.
Equipment setup and provisioning of Bluetooth/RF Scanners, Tablets and other mobile devices.
Basic active directory management.
Preparation of Documentation, Guides and Reports.

Confidential

Software Engineer

Responsibilities:

En masse OS and software deployment with SCCM 2012.
Account administration with Windows Server 2012.
Advanced troubleshooting of remote stations that failed to start task sequence.
BI project - Responsible for administrating data bases and writing T-SQL procedures with dynamic data analysis for clients' data.
Data structuring for BI graphics using Datazen.

Confidential

Infrastructure Analyst

Responsibilities:

Administration of Windows Server 2008 servers running on VMware ESXi Servers with redundancy and fail over clustering, Firewalls (PFsense running on FreeBSD), Switches using Trunks, OpenLdap running on Debian Servers used to authenticate Active directory accounts.
For a brief period, we also tested the implementation of a local email server infrastructure using Exchange server 2013.
Administration of Windows Server 2012 provisioned on Hyper-V servers with fail over clustering on custom-built Servers configured in RAID 6.
Administered Qnap NAS backup server.
Configured and maintained Active directory service with DNS and DHCP roles, Firewall Sophos and Switches configured with Trunks.

Confidential

IT Technician

Responsibilities:

Technical support in Windows 7 computers, hardware.
Advanced troubleshooting of network and windows issues.
Responsible for IT documentation and training of other technicians.

Confidential

IT Consultant

Responsibilities:

Administration of Linux IPtables firewall servers, DNS servers with BIND (later migrated to a DNS server in Windows 2008), Squid proxy server, Windows Server 2008 with Active directory, DNS and DHCP roles (for brief period supported client’s Windows 2003 servers which were later migrated to Windows 2008).

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship