MANAGE CUSTOMERS ACCOUNTS Resume EDISON, NJ - Hire IT People

OBJECTIVE:
TO HELP PROMOTE THE BUSINESS. TO HELP CUSTOMERS OR POTENTIAL CUSTOMERS
UNDERSTAND THE ORGANIZATIONS PRODUCTS AND SERVICES.

WORK HISTORY:
MAR 2006 TO MAY 2011 MEMBER SERVICE REP AND TELLER
Confidential
EDISON, NJ 08817
ACCURATELY AND EFFICIENTLY PROCESS AND RECORD ROUTINE TRANSACTIONS
FOR BANK CUSTOMERS INCLUDING CASHING CHECKS, ACCEPTING DEPOSITS AND
WITHDRAWALS, PROCESSING LOAN PAYMENTS AND MONEY TRANSFERS. PROMOTE
AND ADVISE ON THE BANK\'S PRODUCTS AND SERVICES.

JAN 1991TO JUL 2002 BANK ASSOCIATE
Confidential
EDISON, NJ 08817
OPENING OF NEW ACCOUNTS. TELLERING. HANDLE AND RESOLVE CUSTOMER
COMPLAINTS. MANAGE CUSTOMERS ACCOUNTS.

APR 1997 TODEC 2000 COLLECTION OFFICER
Confidential
PHILIPPINES
NOTIFY CUSTOMERS OF DELINQUENT ACCCOUNTS BY PHONE. PREPARING STATEMENTS
TO CREDIT DEPARTMENT IF CUSTOMERS FAIL TO RESPOND. ADVISE CUSTOMERS OF
NECESSARY ACTIONS AND STRATEGIES FOR DEBT PAYMENTS. ARRANGE FOR DEBT
REPAYMENT OR ESTABLISH REPAYMENT SCHEDULES BASES ON CUSTOMERS FINANCIAL
SITUATIONS. NEGOTIATE CREDIT EXTENSIONS WHEN NECESSARY.

SKILLS:
GOOD LISTENING AND COMMUNICATION SKILLS
CUSTOMER SERVICE ORIENTATION
PROBLEM SOLVING
HONESTY AND INTEGRITY
STRESS TOLERANCE
ADAPTABILITY

EDUCATION:

BACHELOR OF SCIENCE IN COMMERCE MAJOR IN MARKETING

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Edison, NJ

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