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Ibm Software License Optimization Resume

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Hartford, CT

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SUMMARY

  • IT Asset Management professional with a broad background in IT infrastructure, hardware, and software asset tracking, reconciliation, systems administration, and reporting.
  • Past background also includes designing and supporting MS Access databases in a Windows - based, production environment.
  • Possesses excellent communications and interpersonal skills and familiarity with federal HIPPA and PHI regulations.

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

IBM Software License Optimization

Responsibilities:

  • Resolved entitlement database issues, SPOC.
  • Implemented database design modification to enhance product intake process.
  • Generated quarterly reports, indicating the status of Confidential contractual compliance to IBM.
  • End-User Support (software product owners)
  • Managed IBM BigFix product owners access credentials.
  • Trained software product owners in the usage of IBM’s BigFix Inventory tool.
  • Supported software product owners’ requests for licensing data.

Confidential, Stamford, CT

ITAM Development & Support

Responsibilities:

  • Collaborated with the Service Now development team.
  • Designed and executed Service Now functional tests, to support enhancement recommendations.
  • Recommended structure changes to Service Now, to facilitate receipt of Stakeholder asset data.
  • Produced CMDB/HW Asset reconciliation reports.
  • Enabled Stakeholders to evaluate the quality of their asset records.
  • The implemented transition from a CMDB based, asset management process to ITAM based solution.

Confidential, Philadelphia, PA

IT Software Asset Management

Responsibilities:

  • Improved efficiency of software license tracking, with custom-built MS Access entitlement database.
  • Enabled business continuity by processing HPSM software request tickets, during Procurement upgrade downtime.
  • Reduced audit risk, utilizing 1E, AppClarity to reconcile entitlements against deployed software records.
  • Identified high, risk private equity firm software products within the Confidential environment
  • Decreased the requirement for new computer refresh purchases, by managing site, in-stock thresholds.
  • Engaged the Change Management process, to align the (HPAM) asset database, with SCCM discovery data, reported by LANDESK.
  • Incorporated JSS (JAMF Software Server), Apple (MAC) data into the Asset Management process.
  • Utilized MS Excel Pivot tables to reconcile hardware repository data vs hardware discovery data.

Confidential, Manhasset, NY

Computer Surveyor and IT Asset Management Analyst

Responsibilities:

  • Improved Asset tracking efficiency, through the implementation of industry best practices.
  • Reduced Asset tracking time expenditure, with MS Access database and Excel Pivot tables.
  • Enabled accurate refresh project implementation, as the Single Point of Contact, between hospital department managers and IT staff.
  • Shortened project lifecycle through effective communication of hardware evaluations to installation technicians.

Confidential, New York, NY

Sr. Asset Management Analyst - Information Technology, Asset Management Department

Responsibilities:

  • Enforced vendor contractual compliance and addressed Internal Audit SLA findings.
  • Directed remediation of server, Asset tracking discrepancies (serial numbers, asset tags, and location information) on vendor reports.
  • Monthly Billing and Asset Inventory validation.
  • Reduced overcharges by the vendor, through evaluation of monthly invoices for the management of Windows, Linux and Unix servers.
  • Reconciled IBM TSRM reports against Confidential ’s asset database, to verify the vendor’s shipping invoices.
  • Asset Management Performed IT Asset tracking; Blackberries, laptops, desktops, and servers, utilizing MAXIMO and MS Access databases.
  • Conducted UAT (User Acceptance Testing) to support Asset Management system upgrade process.
  • Reconciled Tivoli Asset Discovery for Distributed (TAD4D) data with corporate, authorized asset data.
  • Interfaced with the IBM COGNOS application development team.
  • Reduced post-production remediation, by ensuring that Confidential ’s concerns were addressed during the COGNOS reporting tool, development stage.
  • Eliminated the need for additional personnel to perform support and reporting functions.
  • Trained Confidential IT staff in asset, procurement and tracking processes.
  • Reduced overall asset procurement costs, by providing in-house training.
  • Published and distributed technical documents using MS Word and VISIO and PowerPoint.
  • Represented IT Asset Management during the “Technology Steering Board," review process.
  • Implemented access protocols to correct asset repository, security flaws.
  • Administered SharePoint user access security and document library.
  • Designed, and implemented quarterly IT stockroom, security audits.
  • Eliminated the requirement of an external security audit process and oversight.

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