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System, SupporT

TECHNICAL SKILLS:

Skills: Hardware (PC, Printers, Servers) Networking (MCSE, CCNA) Application Development (C#, Visual Studio 2012)

EXPERIENCE:

System Support

Confidential

Responsibilities:

  • 15 years in the Finance B2C department Support the Confidential and all Hardware, Applications and Networks within the Department.
  • Working with vendors.
  • Work with all groups in the Confidential IT organization.
  • Relationship with the Confidential .
  • Also maintain the Servers in Massapequa and Rimage units for the Confidential .
  • Using MFT for importing files and IN house developed software for the system.
  • Maintain 33 Servers (maintain AV and patching, applications as needed per server, manage access groups, meet all security requirements for servers to CPI - 810 standards to include server room requirements as well), 10 of Which are part of the System that processes the client payments that are converted to files that are then sent to the Banks for deposit, Deposits total around 24 billion a year.
  • Have created both Web and Windows applications to support the Confidential 's.
  • Have continued to maintain them over versions of OS changes as well as .Net changes.
  • Worked with a Team member to reengineer the Confidential in Massapequa, NY.
  • Converted from a system that used several OS's and 16 servers to a system that is Windows based and uses 2 servers and the files that come from many sources are sent using the MFT server that I set up and maintain. 4 Rimage units are used to burn the CD and DVD jobs.
  • Have worked with Netops to get the building upgraded to OS3 into the building for more reliable communications.
  • Have also worked with them to complete the Confidential changes and domain conversions.
  • Managing all the Change Controls for the Confidential group, working with our in house team as well as 3 rd party vendors to get the testing done of new code and coordinate the changes from our sandbox environment to production.

Network Specialist

Confidential

Responsibilities:

  • Have created both Web and Windows applications to support the Confidential 's. Have continued to maintain them over versions of OS changes as well as .Net changes.
  • Worked with a Team member to reengineer the Confidential in Massapequa, NY. Converted from a system that used several OS's and 16 servers to a system that is Windows based and uses 2 servers and the files that come from many sources are sent using the MFT server that I set up and maintain. 4 Rimage units are used to burn the CD and DVD jobs.

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