Lead Fiber Optic Service/Technician Resume

SUMMARY:

To obtain a professional career position that allows me to utilize my experience, skills and team effort which can be exchanged for longevity, career advancement and fulfillment. Excellent project management skills; Strong written and oral communication skills.

PROFESSIONAL EXPERIENCES:

Confidential

Lead Fiber Optic Service/Technician

Responsibilities:

Responsible for residential and commercial wiring as well as repair of fiber optic network telephone systems.
Assessment, recommendation and solution of vulnerability points.
Ran wires on cable lines reading plats using different trouble locating equipment, ran interior telephone lines use of hand tools monitored air pressure on telephone cable.
Maintained and service cable system from node to house, outage responsibilities as well on call status.
Proofs and power supply maintenance.
Lifted other materials weighing up to 50 lbs.
Responsible for other duties as assigned,
Used continual care, due to the nature the tools and equipment used and the weight of the objects handled
Prepared, distributed and tracked customer information.
Maintained and updated safety and various project reports. Splicing, as well as the overall continuity of fiber network.

Confidential, Bowie, MD

Department Manager

Responsibilities:

Responsible for receiving and stocking the store materials; use of power equipment cherry picker. keep pick locations and back stock/overflow locations stocked with products for Order Pullers.
Also responded to “out - of-stocks” and general flow rack problems that Order Pullers may encounter.
Interacted with a supervisor several times a week to receive guidance and feedback.
Most non-routine activities will require a supervisor’s advance approval.
Assisted customers while shopping, cut keys, filled propane tanks, received and restocked merchandise. developed and maintained a customer database; generate and qualify leads; source and developed client referrals; prepared sales action plans and schedules; developed and maintained sales and promotional materials; planned and conducted direct marketing activities; make sales calls to new and existing clients developed and make presentations of company products and services to current and potential clients; negotiate with clients; developed sales proposals; present sales contracts; maintain sales activity records and reports; respond to sales inquiries and concerns by phone electronically or in person; ensured customer service satisfaction and good client relationships; follow up on sales activity; quality checks on product and service delivery monitored and reported on sales activities and follow up for management participate in sales events; monitored competitors, market conditions and product development.

Confidential, Lanham, MD

Security Specialist

Responsibilities:

Residential and commercial wiring as well as handled repair and service of security systems.
Assessment, recommendation and solution of vulnerability points.
Technical and operational proficiency with a wide array of computer hardware, operating systems and software.
Implemented complex technical plans (i.e. security compliance standards).
Understood, developed and proposed changes to internal procedures in response to environmental changes.
Kept an up-to-dated log of new technologies and new threats and determined their impact.
Used strong analytical and problem solving solution in order to communicate effectively with all levels of management, organizations, customers and outside vendors; met deadlines and delivered quality work in a fast paced environment.

Confidential, Rockville, MD

Line/Service Technician

Responsibilities:

Maintained and service cable system from node to house, outage responsibiliton call status.
Proofs and power supply maintenance.

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