SUMMARY:

• SharePoint Forms and Surveys
• CRM Data Driven apps and Portals
• Equipment Asset Checkout Canvas App
• Onboarding Task Canvas App
• Leave Request Canvas App
• Service Desk Canvas App
• Billing Cost Estimate Canvas App
• Workflow automate approval processes for documents and list items
• Workflow automate custom emails and routing
• Create custom Microsoft Teams apps for integrating (SharePoint Portal, Power BI, CRM, Dynamics 365)
• Automation prevision of the creation Teams and channels templates
• Creating and deploying Power Apps - Canvas App, Data Driven App, Portal App and the Common Data Service solutions

TECHNICAL SKILLS:

Sharegate, AvePoint and Metalogix

SharePoint 2010 & 2013 & 2016

Microsoft SharePoint Designer & InfoPath 2013

Microsoft PowerShell

Microsoft Exchange

Microsoft Graph Explorer

Management Studio (SSMS) 2008 & 2012

Visual Studio Code

Azure AD Federation Services

Microsoft Project Online Administrator 2010 & 2013

Microsoft Azure Portal

Salesforce

Adobe Dreamweaver Adobe Photoshop

Office ProPlus

IIS 7.5.NET Application Management

Nintex 2013/2016

Power Automate Flow

BMC Remedy (ADDM)

Azure AD B2B & B2C

Microsoft Identity Manager

Microsoft Dynamics CRM

Salesforce

Microsoft IRM

Microsoft Operations Management Suite

Microsoft Power Platform

DevOps SolarWinds

Tableau

VMware

Google Cloud

WordPress

HPE Content Manger

Agile Scrum

DevOps

Cloudera

Puppet

Pivotal Cloud Foundry

Collibra

Amazon Web Services AWS

Azure RMS eDiscovery

WORK EXPERIENCE:

Confidential

O365 Solution Architect

Responsibilities:

• Build modern business add-ins, apps, lead solution architecture approaches, integrations and best practices for O365 & CRM, Outlook, SharePoint 2010/2013/2016 & Hub Sites, Teams, OneDrive, Project Online, Azure Logic Apps connectors, Common Data Service, PowerApps and Power Automate Flow connectors & Bots, Nintex 2016 workflow, & Forms, Graph, Visual studio, InfoPath, Designer, Power BI connectors and related technologies tools MS Graph explorer, Cognitive Services and Portal Site architecture design.
• Design new Power platform’s collaboration solutions and manage their implementation, monitor performance and assist in tuning and enhancing solutions to continually improve the user experience.
• Administered O365 with all Admin Centers and PowerShell scripts that provide Modernization SharePoint Online sites from classic to modern.
• Customization and configuration of O365 and Dynamics CRM and the integration with SharePoint online for documents
• Lead Serum team daily standups and project team meetings with leadership for three years.
• Preformed archiving and message records management, retention tags and policies, calculating retention age
• Integrating Apps, Adding Users, registering & granting application access, creating polices, testing application sign-in
• Intergraded Microsoft Teams with other applications to simplify ribbons and business process Flows, Tabs, and Bots to set quick actions.
• Train Users and provide knowledge management to Desktop and Service Desk on O365 and Project Online services
• Maintain current knowledge of collaboration architecture, managing key vault secrets and related technologies ensuring staying relevant with latest changes and technologies in this field
• Monitor, analyze and report E-mail and Calendar services health of O365
• Managing and configuring Information Rights Management (IRM) applied to Exchange & SharePoint files, list and library.
• Assist in managing development and support resources as required to ensure the successful design and delivery of solutions

Confidential

CRM Solution Architect / M365 Administrator

Responsibilities:

• Customization and configuration Dynamics CRM and the integration with SharePoint for documents managed
• Extend and build on platform with Common Data Service and PowerApps other office products,
• Administered and configure O365 OneDrive done with all the Admin Centers and PowerShell.
• Maintained data integrity, list management, applying process workflows and review & job operations.
• Configured Cognitive Services for Content Moderator for text, faces, and smart images
• Improved customer engagement spectrum with list of tools and insights on features and functions.
• Prepared and provide project status reports on the product and sprint backlogs to the product owner.
• Setting up Cognitive Services for Form Recognizer instances for custom models, rebuilt receipt and layout API.
• Customize and create CRM User Interface, Entities, Forms, Views, Themes, Dashboards, Charts and Reports.
• Managed team meeting and lead development of Dynamics CRM solutions.
• Maintained internal documentation of diagrams, processes, policies, procedures, changes and upgrades.
• Managed the End to End customer lifecycle and provided t raining to Business Users on functionality changes.
• Create and configure role-base forms, reports, customizing views, security roles and access.

Confidential

Project Manager

Responsibilities:

• Lead CRM portal design for customer engagement project with integration and customization with Microsoft Power platform and Portal Site architecture design.
• Lead Serum team daily standups and project team meetings with leadership for a year.
• Customization and configuration of O365 and Dynamics CRM and the integration with SharePoint online for documents.
• Administered and configure O365 OneDrive with Admin Center and PowerShell scripts
• Cyber security, compliance, data, user experience, business, engineering, governance
• Create and configure Data Loss Prevention policies and Information Protection for OneDrive for Business.
• Create and provide weekly and monthly status reports including the status of all proposed, approved, and in-progress, and completed activities.
• Customize and create Entities, Fields and relationship mapping.
• Customize and create User Interface, Forms, Views, Themes, Dashboards, Charts and Reports.
• Customize and create Business process flows, Workflows, Actions and Business rules .
• Create and configure CRM security roles, Business units, Hierarchy, Field-level, Auditing and Data management.
• Conduct user and stakeholder interviews to develop requirements and project documents and provide knowledge transfer and training for new and existing software in the client environments.

Confidential

SharePoint Solutions Architect

Responsibilities:

• Creating and configure O365, OneDrive, Exchange Online, SharePoint Farms, Web Applications, Service Applications and Portal Site architecture design.
• Daily monitoring applications workload to proactively resolved issues before they become problems.
• Provide coordination and planning of projects ensuring on time completion within budget.
• Performed root cause analysis, diagnostics, and monitoring on various production systems using the response time, load, error rate and correlate the data helps me easy troubleshoot and ID root cause and effects.
• Used SharePoint Central Administrator, SharePoint Designer, Visual Studio and Developer Dashboard/Visualizer to assist me to develop and management of Business Intelligence reporting tools, web applications and Access web applications
• Capturing records in Office 365, OneDrive, SharePoint, HPE Content Manger.
• Assisted in the definition, development and documentation of business requirements, objectives, deliverables, and specification on a project-by-project basis in collaboration with users, stakeholders and customers
• Installed and configure FAST Search engine, E-discovery, Search Taxonomy, Content Types and Search APIs
• Tracking quality control, timeliness and risk for assigned projects, as needed
• Served as Subject Matter Expert (SME) and the primary client contact for SharePoint implementation and data management

Confidential

SharePoint Admin / Developer

Responsibilities Include:

• Served as subject matter expert for 2013/2016 SharePoint OnPrem and O365 Online usability and Hybrid improvements to the current application.
• Customization of workflows and forms development/management and creation of site collection, site templates and dashboards using SharePoint designer/Info Path and/or SharePoint out of the box features
• Created and managing content types, metadata services, site collections, sites, lists, libraries, permissions, alerts, and views
• Provide technical detail for SDLC, privacy, and security documentation
• Participate in project planning and infrastructure activities including requirements gathering.
• Setup and organized folder structure options with root or entity-based hierarchy for accounts and contacts.
• Provided desk-side training for intermediate/advanced users and site owners

Confidential

SharePoint Administrator

Responsibilities:

• Served as subject matter expert for 2013 SharePoint, OneDrive, Exchange Online, SharePoint Farms, Web Applications, Service Applications, Site Collections and Portal Site architecture design.
• Daily monitoring applications workload to proactively resolved issues before they become problems by using Microsoft OMS and APP Dynamics
• Performed root cause analysis, diagnostics, and monitoring on various production systems using the response time, load, error rate and correlate the data helps me easy troubleshoot and ID root cause and effects.
• Used SharePoint Central Administrator, SharePoint Designer, Visual Studio and Developer Dashboard/Visualizer to assist me to develop and management of Business Intelligence reporting tools, web applications and Access web applications
• Creating Visual Studio solutions packages from SharePoint Project Types and items (sandbox or not).
• Assisted in the definition, development and documentation of business requirements, objectives, deliverables, and specification on a project-by-project basis in collaboration with users, stakeholders and customers
• Installed and configure FAST Search engine, E-discovery, Search Taxonomy, Content Types and Search APIs
• Tracking quality control, timeliness and risk for assigned projects, as needed
• Served as Subject Matter Expert (SME) and the primary client contact for SharePoint implementation and data management and O365 Online usability and improvements to the current application.
• Worked with developers to deploy custom applications as well as solutions to production pre-production environments
• Effectively communicated with both business unit colleagues, clients, and IT team members in support of SharePoint environment planning, deployment, and also operational support
• Participated in phases, milestone, and final project reviews; identifies project documentation requirements; and develops and implements product or project release and testing plans

Confidential

SharePoint Administration /DBA

Responsibilities:

• Providing support to end users and development teams, including troubleshooting and rectifying production issues, supporting deployment processes, and monitoring server performance
• Created and modified Access Web application, along querying Access database for reports and other data outputs
• Work with SharePoint developers to support development of new SharePoint applications
• Perform patching and upgrades of SharePoint environments
• Provided technical support on activities such as creating sites, user training and data restoration
• Responsible for configuration and management of MS Project Online and other Office 365 enterprise applications
• Created and modified SOP’s and user guides and provided training for end-users and site managers
• Responsible for the data management of databases including data architecture/design and m odeling
• Preformed SharePoint 2013 installation-configuration, troubleshooting, monitoring, and performance optimization

Confidential

SharePoint Administrator / DBA Data Tech

Responsibilities:

• Checking for SharePoint patches and cumulative updates
• Installation, upgrades, patches, configuration, administration, and support of all Share Point Services and Share Point portal servers.
• Configuring all service applications such as Search, Metadata, Use Profile Synchronization
• Monitoring and configuring timer jobs depending on business requirements
• Plan, design and implement SharePoint data protection, backup and recovery
• Managing and monitoring the overall SharePoint Farm health and functionality
• Monitoring SharePoint trends (e.g. site usage and growth, disk space usage and growth)
• Regularly analyze SharePoint content and storage. Conduct analysis reporting for the purpose of capacity planning
• Analyzing and reporting details surrounding SharePoint usage and activity
• Gather functional requirements from various customers and implement using SharePoint Designer and other SharePoint related design tools