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Mesa, AZ

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EDUCATION
Master of Science (MSE)
Bachelor of Science (BS)
Bachelor of Science (BS)

CERTIFICATES
Six-Sigma Black Belt Certification (Graduate Level) Dec 2012
Industrial Statistics (Graduate Level) May 2012
Computer Programming Methodology Dec 2005

TECHNICAL SKILLS
Tools: Lean Six Sigma, computer simulation, experimental design (DOE), statistical process control
Software: Java, C++, Visual Basic, VBA, SQL, MS Access, MS Visio, MS Excel, DesignExpert, Minitab, R, SAS
Foreign Languages: Fluent in Spanish, semi-fluent in Portuguese

APPLIED PROJECTS
Statistical Designed Experiment in Health and Exercise Science

  • Determined which exercise factors maximize heart rate and calories burned
  • Reduced observation variability by accounting for variability due to equipment operator

Linear Regression in Scottsdale Real Estate

  • Programmed an Excel macro to collect data from a real estate website
  • Predicted current list prices of homes in Scottsdale, AZ with 80% accuracy using real estate data

Decision Support Software Development

  • Automated multi-factor decision making given user input in an Excel macro
  • Enabled users to estimate probability of gains and losses and evaluate alternatives

Fast-food Restaurant Stochastic Computer Simulation

  • Determined optimal number of servers to have on shift with sensitivity analysis of a stochastic model

International Trade Database Spreadsheet

  • Enabled users to quickly access data from a MySQL database using an Excel interface

PROFESSIONAL EXPERIENCE
Confidential – Mesa, AZ Jan 2012 – present

  • Building MS Access database and related software to facilitate data storage, retrieval, and analysis
  • Seeking to optimize process through efficient inventory flow and high employee satisfaction

Confidential – Phoenix, AZ Feb 2011 – May 2011

  • Automated several business processes through means of sophisticated macros in Excel and Word
  • Analyzed and evaluated various types of investments and investment portfolios
  • Prepared and reviewed marketing documents in English and Spanish

Confidential –Tempe, AZ Oct 2009 – Mar 2011

  • Received a 4-5 star tutor rating from students surveyed as excellent communicator
  • Organized lectures and conducted exam reviews for students in a classroom setting

Confidential– Tempe, AZ Feb 2004 – Sept 2005

  • Resolved customers’ concerns in English and Spanish to collect payment by phone
  • Ranked as a top performer for several months in various customer service categories

VOLUNTEER SERVICE / COMMUNITY INVOLVEMENT
Public Relations Chairman, Food Service Chairman, Service Commissioner, Youth Tutor, Missionary, Gardener

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