Sr. Thin Client Support/Citrix Engineer Resume New York, NY - Hire IT People

SUMMARY

me am a team player who possesses strong people skills which makes me a perfect candidate for leadership roles.
me can also work independently, and me am always willing to take on new projects with enthusiasm. Throughout my work and academic experiences,
me has always been acknowledged as a conscientious and ) early individual.
me am confident that me will be capable of handling any of the tasks which might be presented to me by dis position and that my willingness to accurately execute time sensitive projects in an effective manner will make me an asset to you're company.
Thank you for taking the time to review my resume. me look forward to hearing from you to further discuss my qualifications and you're needs. Thank you for you're consideration.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Sr. Thin Client Support/Citrix Engineer

Responsibilities:

Imaged and configured several thousand WYSE D90 Thin Client Devices.
WYSE D90 Thin Client conversions to KIOSK for all Bus and Train Depots throughout NYC.
Application Load Testing for Citrix XenApp and XenDesktop Appsense Profile Management.
Provisioned Proprietary and non - proprietary applications for access to MTA employees.
Ensure all Citrix Servers were operating as expected.
Ensuring remote access to clients via the Web Interface.
Active Directory and Group Policy Management.
VDI Monitoring (Edgesight 5.4)
Implementing Citrix 7.1 on Windows 12 Operating Systems (OS)
Complete understanding of Citrix Client Types such as PN, PNA, Web and Wyse
Complete understanding of Session Printing
Managed the Remedy Ticketing System to ensure all incidents were responded to, resolved and closed out in a timely manner.
Created all Run Books related to troubleshooting, configuring and imaging WYSE Devices to be used as technical guidelines for current and new employees.
Trained entire MTA Desktop Support Staff with regards to Citrix Imaging, Session Troubleshooting, and Profile Management and Web Interface access among others.
me am a self-starter with the ability to work independently and collaboratively while also effectively managing relationships with internal and external partners.
me possess outstanding people, organizational and time management skills while at the same time has the ability to handle difficult personnel situations.

Confidential, Franklin Lakes, NJ

Title: Sr. Citrix Engineer

Responsibilities:

Migrated over 300 proprietary and nonproprietary Xenapp 4.5 virtual applications from the internal and external Citrix Farms to the new VMWare Horizon 3.3 farm.
Created Working Instructions and “How To” documents for all clients nationally and internationally.
Managed the Remedy Ticket Queue for All Horizon and Citrix issues worldwide.
Decommissioned Citrix Servers once defined Citrix Application was migrated to new platform (Horizon).
Created process and procedural documentation for all clients worldwide.
Worked with application owners to define timelines and expectations for the migration of their defined application.
Maintained a stable Citrix Environment during the course of the migration process.
Solved Roaming Profile issues related to Lotus Notes

Confidential, Orlando, Florida

Sr. Citrix Engineer

Responsibilities:

My responsibilities include application migration from Windows Server 2003 to Windows Server 2008 R2 and Citrix Xenaapp 4.5 to Citrix Xenapp 6.5. Further responsibilities include management of the Server Manager ticketing system as where Ihave beentasked to ensure that all client issues has been addressed andall tickets are updated and closed in a timely manner.
me am also responsible for Virtual Server and Farm creation,Citrix 6.5 installation on newly created servers, Application Sunset, Server Decommissions and image backup.Ensure all clients are able to access their application via the Web Interface. Furthermore, me ensure that all clients has the latest version of the Citrix Receiver installed for all PC's, laptops and mobile devices with regards to all Disney employee's, Studios and Clients worldwide.