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Administrative Assistant Resume

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Tallahassee, FL

Experience

Administrative Assistant, Medical Records 6/2011 - 2/ Confidential, Tallahassee, FL

  • Maintained the office records room, responsible for filing thedoctors' dictations and patients' files in accordance with HIPPA regulations.
  • Maintained the office stock for functionality on behalf of the staff and patient's.
  • Assisted the Practice Administrator with errands, bank transactions, accountants' data, daily private professional meetings, and office events.
  • Performed clerical tasks including answering calls, scheduling appointments.
  • Worked directly with the marketing coordinator to educate, communicate and inform prospects and customers about services and products. Delivered marketing information in a timely manner on behalf of the marketing department.
  • Coordinated specific days to pick up physicians' dictations from the hospital and surgery clinic; performed daily shopping list; including grocery shopping, and ordering lunch for physicians and office staff.
  • Responsible for all aspects of requests for attending physicians' and legal firms, handled all correspondence when patients requested records to be transferred to other physicians, assisted and greeted customers, doctors and patients.

Medical Records, Insurance Specialist 10/2010 - 3/2011,Confidential, Tallahassee, FL

  • Responsible for insurance verification prior to patient appointments, maintain appropriate referrals and authorizations needed to file insurance claims for patients and physician.
  • Health insurance records supervision including main insurance carriers and Medicaid.
  • Prepare necessary correspondence that is related to medical records of patients including sending laboratory results to outside physicians'.Requested copies of medical records from outside physicians, and responsible for maintaining copies of medical records for patients'.
  • Responsible for medical front desk in computerized scheduling, utilizing PCN database .Retrieve and file charts for each day, prepare new patients charts, field telephone calls, directing patients, document processing filing and faxing.

Front Office Coordinator 2/2009 - 4/2010 ,Confidential, Ponte Vedra Beach, FL

  • Managed companies lobby area, greeted and directed all visitors including sales representatives, patients, job candidates and customers. Ensured completion of paperwork, sign-in and security procedures.
  • Responsible for medical front desk, computerized and manual scheduling, planned medical screenings and follow ups for patients.
  • Fielded telephone calls, patients processing, filing and faxing.
  • Coded super bills accordingly, entered charges and posted payments.
  • Submitted electronic and paper insurance claims.Followed up remittances, obtained referrals and authorizations. Verified patient insurance coverage and benefits.
  • Ensured optimum sales profitably by selling, illustrating, and demonstrating optical products.Strategized product launches and special events for current and new patient cliental including; Chamber of Commerce Members and PGA Tour Player's and staff in the TPC Network.

Office Coordinator 7/2008 - 12/2008 ,Confidential, Statesboro, GA

  • Managed operation and maintenance of office equipment, maintained appropriate quantities of business, cost records and supply sources for business supplies.
  • Arranged payment plans with patients. Monitored receivables to ensure compliance with established payment plans. Prepared and conducted monthly detailed collection activities.
  • Flied insurance claims and handled carriers' requests.
  • Analyzed and interpreted customers written optical prescriptions to determine the lens specifications and requirements.
  • Prepared work orders which provided optical laboratories information to fabricate lenses.
  • Assisted clients and provided recommendations in selecting frames, lenses and coatings.
  • Traced, blocked, and edged lenses. Verified finished lenses were ground to specifications and double checked the prescription using the lensometer.
  • Resolved patient eyeware concerns.

Office Assistant 4/2006 - 7/2008 ,Confidential, Statesboro, GA

  • Scheduled daily appointments, handled telephone communication, greeted patients, collected payments and posted daily accurate records of office charges in the computer.
  • Coordinated new filing system when the business relocated.
  • Maintained neat, attractive and sales effective frame displays.

Sales Associate Seasonal 2008-2012 ,Confidential, Summerville, SC

  • Checking inventory of merchandise for order preparation, Maintaining the sales floor and making it top priority that every customer is served and left with the idea that they would return due to great customer service.

Education A.A. Degree

Skills

  • PCN, MISYS, Tiger Practice Management, Officemate,Medisoft,Microsoft Excel, Word, Power Point and Outlook.
  • Management and Training skills, Retail Sales Professional, Professionally trained and certified in Five Star and Five Diamond Dining Services.
  • Equipment:Lensometer, Auto Refractor, and Maxima CNS System.

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