SUMMARY:

• Strong innovation, transformation, and problem solving skills recognized by introducing and overseeing the adoption of processes, models, standards, and technologies aligned with evolving business, market, regulatory, and financial goals.
• Strategic analyst, planner and leader with superior communication skills. Successful in collaborating with leadership, business, vendors, and global teams to identify needs, evaluated issues, define strategies, and deliver value - driven enterprise solutions.
• Over 9+ years of experience in systems analysis, design, development, systems integration and administration
• Experienced migrating Citrix Presentation Servers Farm 4.0 to 4.5, XenApp 5.0 to 6.0/6.5, XenApp 6.5 to 7.9 Citrix Provisioning services 7.9 and Managed Large Datacenter projects including planning, scheduling, business continuity unit facilitation, disaster recovery and overall client management.
• Coordinated the Designs, builds, manages, and troubleshoots Citrix, Xenapp, and Xendesktop 4.5, 5.0 & 6.5 to 7.9, Citrix Provisioning services 7.9 and associated components.
• Orchestrated the Installed and configured Citrix XenServer, VMware, Provisioning Servers and XenDesktop to include Citrix Profile Manager, redirect user files using Microsoft GPO, configure and created PVS Golden Images and Personal Virtual Disk.
• Detailed Knowledge of the operation and administration of a large Citrix on VMware and XenServer environment with a focus configuration and best practices
• Project Managed the Implementing, managing and testing disaster recovery strategies for the Citrix Provisioning Server7.9, XenDesktop 7.9.
• Expertise skills to create and manage VMs, Templates, Cloning, and managing Snapshots.
• Extensive experience in Windows Servers at single or multi domain platforms.
• Extensive understanding of networking concepts which includes configuration of networks, Router and Switch configuration, TCP/IP, Content Filtering, VLANs, Routing in LAN/WAN and wireless networks.
• Experiencewith Microsoft Azure and O365 Administration.
• Excellent understanding of networking fundamentals and network security.
• Experienced with XenDesktop and XenServer providing end to end delivery of windows desktop using a virtual infrastructure.
• Citrix User Profile Management and ICA session management.
• In-depth knowledge in dealing with WindowsRegistry and FileSystems.
• Provide Tier 4 support for escalated issues in relation to application deployment and SCCM
• Patching the Production Servers with security Patches under Security and Compliance Guidelines using MS SCCM & troubleshoot patches and updates on virtual machines.
• Provided training sessions to peers and operations teams on best practices.
• Experience in Configuring AD/Local, Group policies depending on business requirements.
• Building the x86, x64 bit servers, installing the Base Windows OS and installing Software Patch’s and configuring servers as per best practices.
• Responsible for scheduling and generate performance related reports using report center.
• Deployed non web based applications in Citrix and provided access via Citrix Web interface
• Administering Windows servers 2003/2008R2 Active Directory, DNS, DHCP andbuilding new windows physical/virtual servers as per the requirement of the project
• Experience installing Citrix XenApp on virtual and physical servers.
• Provide technical assistance to educate operations teams and help teams with troubleshooting technical issues.
• Created and maintained documentation of software configurations and processes.

TECHNICAL SKILLS:

Operating Systems: Windows 2003/2008R2/2012R2 & Windows 7/10

Hypervisor: VMWare ESX 3.x - 5.x, XenServer 5.5/6.x

Office Suits: MS-Office 2003,MS-Office 2007, Office 365

Terminal Service Application Services: Citrix Metaframe Ps 4.0, Citrix Presentation Server and XenApp 4.5/5.0/6.5

Citrix Technologies: Citrix XenDesktop 7.9, Citrix Provisioning Services 7.9,MCS, Citrix XenApp 5.0 & 6.5, Citrix Presentation Server 4.5, Edge sight, Citrix Studio.

Database: SQL Server 2008, Oracle 11g.

Packing tools: SCCM

Network: TCP/IP, DNS/DHCP, HTTP, Routing, Firewall, Proxy/Cache.

Remote Admin. Tools: RDP, Team Viewer, Goto Assist

Directory Services: Active Directory, Group Policy

Scripting Language: PowerShell

Mail Support: Microsoft Outlook

PROFESSIONAL EXPERIENCE:

Citrix Engineer

Confidential, MN

Responsibilities:

• Migrated of Citrix Applications from older version of 4.x, 5.x, to the latest version of 7.9 (Life cycle project).
• Designed and implemented Citrix XenApp/ XenDesktop & Citrix Provisioning services
• Coordinated with Application Vendors to migrate applications from legacy version to 7.9 environment
• Monitored SCCM components for critical status and troubleshooting the same to make them healthy
• Coordinated with Operations team on XA 6.5 which is already in Production.
• Worked with direct Citrix Consultants to get the complete design to migrate legacy version 4.5/5.0 to 7.9.
• Built XA 7.9 infrastructure globally in NA, LA, EU, APAC and stabilizing it for production support.
• Used SCCM as a deployment tool for deploying applications on to local machines.
• Used SCCM for advertising, deploying and creating distribution points.
• Integrated NetScaler Gateway VPX 11.0 with Storefront to provide secure remote access for users outside the corporate network and also set up load balanced configuration.
• Decommission of legacy farms and its applications after migration to 7.9.
• Created Windows 2012 R2, Windows 2008R2 and Windows 10 VDI images.
• DR High availability site configuration in all 4 regions
• Worked on Office 365 Migration project for Citrix environment.
• Experiencewith Microsoft Azure and O365 Administration
• Performed infrastructure design and deployment of cloud solutions for critical projects by leveraging IaaS, SaaS, PaaS solutions with Azure, Office 365 and/or other cloud services.
• Experience with migrations to public clouds Azure.
• Planning and implementing Windows OS upgrades from 2008R2 to 2012R2.
• Installed and running applications from Owners on Win ’08 & ’12 servers and test them to run efficiently in order to move to production.
• Worked on virtualizing the applications using App V and publishing them to users using SCCM.
• Coordinated with Windows, VMware & DB team and other Application support teams during Migration tasks, Patches and Decommission activities.
• Deployed Storefront 3.0 and NetScaler 11.0.6 as part of proof of concept for Xen Desktop 7.6 project
• Monitored health, performance and alerts using MS SCOM.
• Worked on Various Citrix Small Project implementation engineering
• Delivery controller installation and adding additional controllers in the site
• Installed configuration of Citrix Director, Store front, studio, Universal Print server & Citrix license server upgrade
• VDA agent Installation on Windows server OS & windows Desktop OS.
• Server Build Process and creation of VM template in Vcenter and Deploying VM’s from Template in Vcenter:
• Citrix Datacenter & Cluster Managing
• Setup VLAN for Guest VM’s and MAC Binding using DHCP IP reservation
• Created PVS devices in device collections and register in Active directory machine account
• OU & GPO Creation, User profile management and apply groups policies depends on business requirements.
• Uses MCS to copy of a master VM to provision virtual desktops.
• Built pooled-static desktops in our MCS environment
• Security and Distribution groups creation depends on the Groups Scope Domain local, Global & Universal in Active directory.
• Patch management through SCCM & Trouble shoot SCCM config manager & Full recovery in case of any issue.
• Server and desktop optimization for Golden Image creation
• Worked on giving KT and Handover the environments to Support team
• Worked on Netscaler POC and APP -v POC
• Worked on Thin Client project for XenDesktop environment.
• Created UAT & Pilot environment for testing purpose.
• Fixed application issues by coordinating with different customers/teams at client location.

Environment: Citrix XenApp & XenDesktop 7.9/6.5/5.0/4.5, MCS, PVS 7.9, NetScaler 11.0, VMware ESXServer, Load Balancing, Windows 10, Store Front 3.0, Web Interface 5.x, Active Directory, Windows server 2003R2/2008R2/2012R2 Standard.

Citrix Administrator

Confidential, CA

Responsibilities:

• Planned, created, upgrading, optimizing and implementing Citrix 6.5 Server Farms on Physical/Virtual environment and providing technical support.
• Used SCCM as a deployment tool for deploying applications on to user machine.
• Expertise in analyzing, planning, installing configuring, testing, maintaining, documenting, and providing technical support for Microsoft Active Directory and Citrix MetaFrame Environment.
• Developed and deployed “Group Policy Objects” for different Citrix/Windows servers, depending on server role and company user’s restriction policies.
• Worked on installation, configuration and administration of PVS 6.0 and 7.1
• Implemented location/server specific Citrix policies and creating server/application logon scripts.
• Citrix XenApp Web Interface Administration via IIS.
• Managing Netscaler 10.1 VPX; creating and managing VPN groups for users.
• Responsible for administering and supporting 350Citrix serverinfrastructure on Windows Server 2003/2008R2.
• Created SCCM Program for different packages and creating and updating the distribution points.
• Configured URL Rewrite policy for several application and web servers load balanced on internal NetScaler VPXs.
• Set up and configure Citrix License Server and CAG License Server
• Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments
• Supported in-house application management in Citrix environment throughCitrix Streaming.
• Implemented Citrix Rollup Pack and Feature packs as per Citrix recommendation.
• App-V and SCCM Integration in XenDesktop Images.
• SME for NetScaler Load balancing SSL VPN Config
• Troubleshoot various issues related toCitrix XenApp access,Printersetc.
• Monitored Citrix server’s health by usingCitrix Edge Sight.
• Configured Citrix Resource Manager for monitoring of Citrix MetaFrame servers.
• Performed Citrix Farm and server health checks on regular basis
• Implemented patch management for Microsoft as well as third party software.
• Responsible for understanding and downloading and deploying Software Updates within SCCM for Monthly Microsoft Security updates (Patch Tuesday).
• Provided 24/7 Production support for Citrix environment.
• ConfiguredWYSE Terminalsto provide thin client solution to Business users.
• Performed scripting through VBS, CMD.
• Installed and supported Citrix Access Gateway Enterprise Edition on Netscaler.
• ImplementedQuarterly patchesto the servers based on best practices.
• Worked with troubleshooting toolsCDF Trace and PROC MON.
• Installed new applications, upgraded existing applications by co-coordinating with application team.
• Resolved user connections to the Citrix Web Interface server by recycling the IIS services.
• Reviewed and approved of Citrix/OS patches for all the Citrix servers.
• Add/Remove Citrix Session Host Servers from the Citrix Production and Test Farms.
• Creating, configuring and upgrading Citrix XenApp Web and Services sites.
• Created various types of Citrix environment documentation that includes installing, testing, and implementation of applications.
• Mentored team on Terminal Services/Citrix environments by providing detailed power point presentations.

Environment: Citrix XenApp 7.6/6.5/5.0/4.5, MCS, PVS 7.6, Netscaler, VMware ESXServer, Microsoft App-V, IMS/CMC, RMS, Load Balancing, EdgeSight, Store Front 2.x, Web Interface 5.x, License Server 11.x, XenDesktop 4/5/7, APPDNA 6.X.

Technical Consultant (VMware/Citrix Admin)

Confidential, CA

Responsibilities:

• Designed & implemented VMware Infrastructure for the test, development, production & disaster recovery site in the multi data center environment.
• Broad experience with designing, implementing and troubleshooting VMware ESX 4.1/4.0/3.5/3.0 Hosts, VMware vSphere virtual center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, P2V converters, VM Backup products and other products for virtualization
• Migrated Metaframe Presentation Server 4.5 to 6.0,6.5(xenapp).
• Extensive experience with HP blades C7000/C3000 server hardware.
• Involved with designing and implementing VMware backup products and disaster recovery solutions
• Involved in installing/configuring and troubleshooting VMware Lab Manager and administrating multiple labs in Lab Manager and dealing with Lab Manager issues
• Knowledge with Citrix license server windows and VPX appliance
• Experience with VMWare ESX creating Virtual machines within SAN (iSCSI) environment and LUNs using HP4000 Console Management Controller (CMC)
• Installed & configured VMware virtual center for production & DR site.
• Experience with vSphere Host Profiles/Distributed Switches setup
• Performed server consolidation using VMware Converter to convert physical machines to virtual machines in a production environment.
• Citrix Provisioning Server setup and troubleshooting involving multiple issues.
• Involved in VMware updates manager to install & troubleshoot patches and updates on ESX hosts and virtual machines.
• Configured, administered and Installed Virtual Desktops using XenDesktop 4.0/5.0
• Managed data backup, mirroring and recovery such as Commvault, Vizioncore VRanger,
• Managed Fiber SAN/iSCSI SAN/NAS (EMC-CX30, NetApp, Dell MD3000i Dell MD 1000 storage technologies and worked with SANs in VMware environments and troubleshooting and upgrading firmware in VMware and other environments such as Windows
• Installed & configured 500+ Virtual servers and Virtual desktops for core projects using VMware ESX 4.0/3.5 hosts.
• Configured VMware high availability (HA) clusters, distributed resource scheduling (DRS), NTP, syslog, sudoers, Navisphere & Active Directory integrated authentication on the VMware ESX servers & virtual center.
• Applyed security patches for the VMware ESX 4.0/3.5 hosts & Windows 2003 servers.
• Created virtual machine templates on VMware virtual center for windows server 2003, windows 2000 & Windows XP professional for cloning purposes
• Development and support of Citrix XenApp 4.0 - 5.0 on enterprise level - 3500+ users
• Migration of physical to virtual XenApp servers 500+ servers, 3,500+ users, 900+ Applications
• Installed and migrated Citrix Presentation server 4.0 and 4.5 to 5.0
• Designed and implemented Citrix XenDesktop 3.0 /4.0 on enterprise level
• Configured Policies in Citrix on Farm Level and Server Level.
• Published applications and assigned user permissions to access applications in Citrix Management Console.
• Created Web Interface Sites and Program Neighborhood Agent Sites for Users access thorough Web Browser and PNAgent.
• Created Packages using Installation Manager and deploy those packages to different Citrix Servers.
• Managed the Printers in Citrix PS 4.0/4.5 environment.
• Used HP Smart Start 7.xx and 8.0 to build the Windows server, HP Insight Manger to run Diagnostics to rule out hardware issues.
• Patched the Production Servers with security Patches under Security and Compliance Guidelines using MS SCCM 2007.
• Monitored health, performance and alerts using MS SCOM 2007 and HP Open View.
• Defined Group permissions and creating local and global groups with Account Policies using Enterprise Administrator.
• Worked knowledge in Installing, configuring and maintaining SQL Server 2005/2008, MS IIS Server 4 /5/6, and Proxy Server.

Environment: Citrix XenApp 5.0/4.5, Active directory,VMware, Data Centre, Windows server 20 & X64, Citrix Streaming Profiler 6.5/6.0/5.2, SQL 2005/2008.

Citrix Administrator

Confidential

Responsibilities:

• Responsible for monitoring and maintaining Windows and Citrix Servers which includes10,000user base and more than 100 plus applications.
• PublishedApplications, Content and Desktopsto users in Citrix Management Console
• Interacted with business users for gathering the requirements for on boarding the applications to Citrix Servers
• CreatedMSI packagesusing Citrix Installation packager inCitrix 4.0/4.5/5.0
• AddedCustom ActionstoMSI Install Sequenceusing embeddedVBScriptsto customize MSI install behavior.
• UseOrcaTool for creatingWindows Installer Transform (MST)files for customizing vendor providedMSIinstalls.
• Broad experience with designing, implementing and troubleshooting VMware ESX 4.1/4.0/3.5/3.0 Hosts, VMware vSphere virtual center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, P2V converters, VM Backup products and other products for virtualization
• Configured VMware high availability (HA) clusters, distributed resource scheduling (DRS), NTP, syslog, sudoers, Navisphere & Active Directory integrated authentication on the VMware ESX servers & virtual center.
• Resolved various connections of Citrix Printer issues for client printing over Citrix.
• Create a test Environmentin Citrix or VMwarefor Production Team to test their applications.
• Experience withApplicationStreamingand publishing Streaming profiles for user access.
• Supported CitrixPassword ManagerandAccess Gateway.
• Resolved user connections to theCitrixWeb Interface serverby recycling theIIS services.
• Worked on XenApp 5.0 in test environment for migration of the current farm from Xen App 4.5 to 5.0
• Documented Application Installation,know issueswhich occur regularly.

Environment: Citrix XenApp 5/4.5, Windows server 2003/2008, SQL Server 2005/2008, Citrix Streaming Profiler 5.2/1.3/1.2.

System Administrator

Confidential

Responsibilities:

• Designed, developed, implementation and maintenance of Citrix Farm including Presentation server 4.0/4.5.
• Ability to manage Citrix 4.0 and 4.5 farms.
• Maintained the administration of SQL 2000/2005 servers and provided database optimizations across the multilink WAN.
• Administered Active Directory Services within multi-forest environment which included 3 domains and 5 sites.
• Assistant to the senior network administrator in which duties included WebSense Administration, and wireless network setup/and administration.
• Created and administered change management and other internal issues, as needed. Developed, implemented and maintained, with Director of Information Services approval, innovative programs that enhanced and supported the customer service goals of the Information Services department.
• Reported and analyzed help desk tickets to improve turn around and quality satisfaction. Created and maintained training manuals for tier 1 field technicians. Create and optimize Citrix policies.
• Delivered on-call services which included 24×7 Pager response.
• End-user support 24/7/365.

Environment: Windows 2k/2k3, IIS5.x/6.x, Citrix XenApp 4.5, Citrix Presentation Server 4.0/4.5, LAN, WAN, Active Directory, DHCP, DNS, Group Policy's, Print Server.