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Customer Service Representative Resume

5.00/5 (Submit Your Rating)

Langhorne, PA

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OBJECTIVE: To find employment that will allow me to advance and utilize my skills.

PROFESSIONAL EXPERIENCE:

Confidential Langhorne, PA
Customer Service Representative5/07- 2/10 
Receive a high volume of incoming calls from customers, which consisted of assisting customers with billing, adding service, retention, sales, resolve complaints. Also multitasked on different computer systems and update any pertinent information. Mailed out and faxed correspondence and company information to current customers.

Confidential Langhorne, PA
Provider Service Representative 9/05- 5/07
Receive a high volume of incoming calls from providers to give pertinent information regarding member’s benefits, enrollment, eligibility and claims, research for information on six different computer programs.

Confidential Langhorne, PA
Member Service Representative 8/03-9/05
Receive a high volume of incoming calls, as well as make outgoing calls. Handle three different insurance plans on a variety of computer programs. Deal with all customer inquiries, regarding their accounts such as billing, claims, account balances, resolving account problems, complete address changes, mail out correspondence.

EDUCATION:
Associate Degree in Science 
Associate Degree in Culture Science and Tech

Academic Honors:

  • Inductee, Phi Theta Kappa National Honor Society
  • The National Society of Collegiate Scholars

Licensure:

  • Basic Cardiac Life Support Provider valid through 8/13 Clinical Rotations:Student Nurse- (6) semesters
    • <
  • Crozer Chester Hospital-Med/Surg
  • Mercy Fitzgerald-Psychiatric Nursing
  • Palmer House-Community Nursing
  • Delaware County Hospital-Maternity/Nursery/Labor and Delivery
  • AI Dupont Hospital-Pediatrics
  • Thomas Jefferson University-Critical Care

Organizations:

  • Member of National Student Nurses Association

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