SUMMARY

• In the past seven plus years, me have diversified my System Administration/Engineering career by working in different environments consist of financial firms, enterprise system support and software development teams.
• By working in hybrid networks and environments, me have engineered, designed, architected, configured, implemented, upgraded, tested and also troubleshoot OS consisting of MS Windows 2003, MS Windows 2008, MS Windows 2012 and Red Hat Linux both in physical and virtual data center environments using VMware 3.x and vSphere 4/5.x.
• These experiences have helped me acquire excellent communication, leadership, management and analytical skills to complete a project from its evolvement to accomplishment.

TECHNICAL SKILLS

• Microsoft Office 98/2000/2003 / 2007/2013
• VM Ware Workstation, vCenter 2.5\3\4\4.1\5, vCloud hybrid services
• Symantec & McAfee Enterprise Anti Virus Suite
• Open filer, Putty.exe, Outlook express, Winscp.exe, SSH. Nexus 1kv, Vclouder, UCS Manager
• Remedy, Tivoli Enterpriser manager., Nexus 1kv, VSG, VNMC
• Dell PowerEdge 2450, 6450, 6800, 1850, 1950, 2950, R610, R710 Series.
• HP ProLiant DL 100, DL 300, DL 385 G7, DL500 Series, C7 Enclosures
• Cisco Unified Computing PODS wif B200/B400 M3
• Installing and configuring the Backup devices.
• Troubleshooting the Thin/Thick machines (HCL, HP and IBM).
• Troubleshooting the Laptops (HP and HCL).
• Installing and Configuring Inkjet, Dot Matrix and LaserJet Printers.

PROFESSIONAL EXPERIENCE

Confidential,Dallas

Hybrid Cloud Engineer

Responsibilities:

• Private and public cloud configuration and support
• Building Multitenant, utility shared, VPC, Zombie and Dedicate clouds.
• Deployment of Vcloud Director and VCD upgrades 5.1 - 5.5
• Deployment and configuration of firewall rules for Vshield Edges
• Supported SUSE, Centos, and Red hat Linux
• Hyperic Monitoring automation and scripting
• Vsphere 5.5 and Esx 5.1 host support (profile creation, resource pools, and templates)
• Physical hardware and storage support
• Vb-Script, PowerShell, puppet, and Ruby scripting
• VCloud Hybrid Service support
• Troubleshooting of *NIX systems and logs

Confidential

Cloud Delivery Engineer

Responsibilities:

• Analysis and Assessment of Application hosted on the servers.
• Analysis and Assessment of Site where all the servers located.
• Follow up wif the Server Owners, Application Owners and Site Owners for information required for the assessment.
• Providing Analysis report to the Management to take appropriate decision on Migration of Servers, Applications and sites.
• Assess IT Infrastructure devices or server assessment in Data center for OS Migration and Virtualization.
• Managing and troubleshooting Linux and Windows servers.
• Analysis of 32,000 Server for assessment across 178 Geographical locations.
• Data concerning the current inventory and configuration of IT environment.
• Managing Tivoli Storage Manager on Linux Platform & Windows Platform.
• Operating & Manage TSM for Scheduled backup of data center servers.
• Array and LUN creation on SAN storage and allocation to servers.
• Developed a tool to filter out the Servers and Applications eligible for assessment.
• ITIL process framework to assure trouble free release of new or upgraded infrastructure and solutions.
• Knowledge and understanding in the differences in server platforms and their TEMPeffects on data center resources such as power, physical space, rack units, etc.
• Expert noledge in Implementing & Supporting server platforms, blade server or rack mount server
• Experience and deep noledge in the server virtualization concepts such as consolidation, live migration, disaster recovery etc. wif proven hands-on experience.
• Meetings: Schedule and chair project status meetings, weekly deployment team meetings, and any other Meetings whose purpose is related to delivery of deployment into data center infrastructure.

Environment: Win2008/20012 Server, Win XP/7, ESX /me, Citrix,Hyper-V Exchange, Linux, ESM, TSM, netapp backup manger, Vcloud etc.Project 2: Cloud Computing (Telstra)

Confidential

Team Lead

Responsibilities:

• Activating customers on both utility hosting and dedicated hosting platform in cloud.
• Cisco UCS configuration and troubleshooting of Service Profile, Firmware upgrades and troubleshooting of ESXi host and Linux hosts.
• Deploying 1kV in primary, secondary mode. Troubleshooting N1kV configuration, VEM configuration and operation.
• Build ESXi /Vcenter/SQL server/ cluster wif number of blades as per customer specification.
• POD build in UCS manager for blades which assigned to production.
• Working for datacenter operations for Telstra DC ‘s and colo-data centers
• Demonstrable technical expertise in Designing, Architecting & Deploying Virtualization Solutions such as Microsoft Hyper-V, VMware, Citrix.
• Develop architectural design document based on existing sample or new requirement.
• Experience in responding to RFPs and provide Solutions.
• Experience in server virtualization projects and Experience Designing HLD and LLD.
• Experience wif large implementations.
• Experience wif migrating solutions.
• Experience of 4 -5 solutions in terms of design, architecting and implementing.
• Good troubleshooting noledge in VMware technologies.
• Broad technical noledge on different technologies wifin Windows, Unix, Linux, VMware, and Hyper-V
• Good noledge on Hardware, Storage and networking platforms.
• Deep noledge in different phases of projects such as discovery, planning, design, migration execution and decommission
• Understand customer environment & gather business requirement.
• Research Technical Aspects & Best Practices.
• Map technical information to customer’s context.
• Develop Prototype to test solution.
• Identify customer required deliverables & all tasks for the project.
• Monitor & adjust estimates to integrate new constraints.
• Respond to customer needs by email, phone calls & one to one meetings.
• MAC /Request/CIP/SR/Incidents working on different issues.
• Working on different vendors like EMC/Cisco/Vmware/netapp.
• Monitoring and maintaining 3000 esxi servers and 4300 windows/Linux boxes across the globe.
• Engaging wif customer’s activation of their infrastructures build.
• Remote troubleshooting for Singapore/ Hong Kong /Australia/UK/US datacenters.
• Working experience wif BMC Remedy for ticketing and Change request for Datacenter management services.
• Build and troubleshooting in BMC Cloud /BMC CLM.

Environment: Win2008/20012 Server, Win XP/7, VMware ESX /me, Citrix,Hyper-V Exchange, Linux, ESM, TSM,Avamar grid, netapp backup manger, Vcloud,BMC CLM, Nexus 1kv switches

Confidential

Responsibilities:

• Architected, Planed, Designed and administrator server consolidation project through use of VMware Vshpere and vCenter.
• Having experience of managing the VMware ESX based Citrix farm which includes more than 1000 business critical applications, 18 farms, 500 servers (including Citrix, Windows and Linux).
• The environment has grown to over 80 ESXi hosts and 1400 Virtual machines for Production/DR/UAT and development roles.
• Also structured the performance monitoring process and improved disaster recovery to utilize virtualization benefits using vMotion, FT etc….
• Setting up new user mailboxes / DLs, setting up Message size limits / Mail quota / configure hidden membership for DLs.
• Installing various security agents on servers like Symantec ESM, Big fix for updates.
• Allow the users to access to application and kill the user sessions through Citrix management console.
• Work wif Data Center teams to get the server racked and stacked, allocate storage, schedule backupJobs and Data Center activities like maintains backup tapes for IBM Library.
• Supporting for NOC teaming to resolving on various tickets.
• Installing new servers and configured as per project requirement.
• Maintains Vendor\AMC\Tickets tracker wif excel sheets.
• Conducting the Training sections for L1 and Fresher’s.
• Spearheading efforts across Installing, configuring & managing VMware ESX 4.x as well as Installing, configuring & managing Virtual Center 4.x.
• Successfully Implemented Virtual infrastructure wif Vmware Vsphere 4.0 for DOD internal project.
• Work wif Data Center teams to get the server racked and stacked, allocate storage, schedule backup job.
• Work wif global Engineering teams to report any bugs in the server provisioning process.
• Successfully completed Windows Server Maintenance Plan (WSMP 2010/11) on 3000 servers.
• Building servers wif server provisioning tools.
• Provide hands-on operational support for the Citrix (Windows) server estate and to resolve operational issues to a satisfactory and timely conclusion.
• Provide high quality Citrix and O\S skills to application teams during project initialisation to ensure designs are fit for purpose and supportable.
• Managing Configuration and managing HA Settings and Customizing HA for Virtual Machines plus Configuring DRS in a Cluster. In addition, the DRS Automation Level Using DRS Affinity Rules.
• Successful implementation of Data Center consolidation using vSphere 4 ESX/me vCenter, VMotion, Convertor, XenDesktop, VDI and PlateSpin’s Power convert.
• Managing Configuration of VMotion, Alerts, SNMP, NTP
• Giving offshore support for two data centers for more than 3000 servers.
• Supporting more than 800+ servers for India, Pakistan, Srilanka
• Migrating the Physical Server to Virtual Server using VMware Convertor (P2V Convention).
• Involved in Network Teaming & Bridge mode configured in ESX Servers and Virtual Servers.
• Taking care of Patch Management in ESX Server through Update Manager & Accessing the ESX Server using Putty
• Configuring the server wif Adicson/snare, ESM, TSM, and Tivoli.
• Monitoring Server Health Status of the CPU processors, Memory, Fans, Temperature and Voltage
• Configuring data store to ESX server using SCSI, iSCSI or LUN.(SAN/NAS)
• Importing and Exporting VMWARE Appliance software’s. (ex. Thin stall, VDM, VMware Converter)
• Raising the GCM for server commissioning/De-commissioning and server build and server PBC.
• Working on CR, GRS, Incident and SRM tickets.
• Creating TSM node wif TSM team for backup.Installing various server monitoring tools like Symantec ESM, Tivoli gateway and Nimsoft.
• Remotely via phone/email/chat/WebEx for users and Vendors.
• Manually re-firing the TSM backup which or failed or missing for client machine.

Environment: Win2003/2008 Server, ESX /me, Citrix,Hyper-v,Exchange, ESM, SAN and Symantec net backup.

System Admin

Confidential

Roles & Responsibilities:

• Worked on the planning, installation & configuring Server builds on HP Blade servers (Wintel) as per the server build policy of the organization.
• Configuration and Installation VMware vSphere 4.x, ESX servers 3.x and VMware vCenter and rollout VM Guest OS (Windows / Linux) on HP BL Servers.
• Creating users and groups on the Win2000/ Win2003 servers and assigning rights as per the IT policy.
• Installing, configuring & managing Virtual Center 2.5 & License Server.Experience on configuring data store to ESX server using SCSI, iSCSI or LUN.
• Configuring and managing HA Settings and Customizing HA for Virtual Machines. Configuring DRS in a Cluster. And the DRS Automation Level Using DRS Affinity Rules.
• Configured VMotion, Alerts, NTP, and Migration of the Physical Server to Virtual Server using VMware Converter (P2V Convention).
• Installing, configuring & managing VMware products such as VMware Workstations, VMware ESX Server 3.5 & Virtual Infrastructure 2.5 used in production, development & testing phases.
• Provide helpdesk support to the internal employee network and remote access to the internal users.
• Configured software/hardware at PC set-up to meet individual users needs.

Environment: Win2008/Win2003 Server, Win2000 Prof, Win XP, Linux, ESX 3.5/4.0.

Confidential

Server support Engineer

Responsibilities:

• Installing, configuring and troubleshooting Active Directory. Creating, managing and troubleshooting group policies.
• Monitoring and troubleshooting replication status. Installing, configuring and troubleshooting DHCP and DNS servers, troubleshooting the event logs on the servers.
• System performance tuning, Worked wif supporting Wintel server-class hardware such as Dell.
• Applied operating system updates and configuration changes, Performed backups & tested the data by doing restore.
• Applied operating system updates and configuration changes, Installed and configured new hardware and software
• Support to 1000 + users and provide support to end-users.
• Migration of the Physical Server to Virtual Server using VMware Convertor (P2V Convention).
• Creating Templates, Clone, and Snapshots in vCenter for Backpu, upgrade, R&D purpose.
• Asset & Inventory Management Troubleshooting.\
• Manage group deployments of standard software environments.

Environment: Win 98, Winxp/Win2000 Server, Win2003, VM Ware ESX 3.5.