Information Technology Intern Resume

SUMMARY

Dynamic leader with strong analytical and troubleshooting skills. Profound knowledge in creating visually appealing presentations and training programs with a focus on strengthening productivity. Effective communication, listening, and interpersonal skills to deliver exceptional customer service. Skilled in resolving various network and computer software issues, web page development, as well as marketing.

PROFESSIONAL EXPERIENCE

Confidential

Information Technology Intern

Responsibilities:

Assisted the Technology Department in asset management, device repair and staging. Accelerate network infrastructure of upgrades and maintenance. Provided technology support for desktop and mobile hardware and software. Assisted with configuration, implementation and troubleshooting. Resolved technical problems for personal computers, laptops, mobile technology, and peripherals and supported departmental proprietary systems.

Confidential

Administrator /Manager

Responsibilities:

I provided expertise on business and technology functions internally as well as the community. Assisted with the development of policy and interpretation of laws and criminal procedure. Created new community policing initiatives and special events on campus. Lead the department in strategic planning and staffing while providing direction and coordination for accurate record keeping and budgeting for all facets of the department of police and public safety. Criminal Justice Database access coordinator. Initiated new communication and marketing strategies. Created new, updated web page for campus police. Provided tech/desktop support to staff and counseling to first year students.

Confidential

Administrator /Manager

Responsibilities:

Implemented best practices with regard to field operations, staff development, and change management in a sworn and unarmed public safety officer department. Coordinated assignments and provided oversight of the daily operations of the police force. Responsible for departmental human resources functions including support of the onboarding process, organization of professional training, and payroll functions. Maintained monthly reports utilizing data analysis. Provided tech/desktop support to staff. Management of IP - enabled cameras. Asset management.

Confidential, Philadelphia, PA

Sworn Police Officer

Responsibilities:

Patrolled designated areas to protect life and property, enforce state laws through investigation, apprehension, and prosecution of violators. Assisted with undercover investigations and crime scene investigations as a Certified Fingerprint Technician. Installed mobile data terminals in patrol vehicles.