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Av/ It Help Desk Specialist Resume

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Atlanta, GA

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PROFESSIONAL EXPERIENCE:

AV/ IT Help Desk Specialist

Confidential, Atlanta, GA

Responsibilities:

  • Microsoft EPM service
  • Implemented new user Onboarding and Off - Boarding support
  • PC re-imaging, backup, and restore
  • Perform hardware inventory management
  • Azure AD user support
  • Facilitate A/V conference room and maintain vendor relationship
  • Manage preventative maintenance tasks user
  • Facilitate meetings in the conference room

AV Operator Support

Confidential, Atlanta, GA

Responsibilities:

  • On-Site Technician managed multiple conference rooms and huddle spaces.
  • Finalized PM (preventive maintenance) checks.
  • Install and serviced Conference Room automation devices including lighting, Creston TS / DM switches /Biamp.
  • Perform Low Volt wiring and cable routing

AV Support

Confidential, Atlanta, GA

Responsibilities:

  • Schedule client meetings, and conferences.
  • Set up and install equipment: microphones, speakers, video screens, projectors, video monitors, mixing board, and related electronic equipment for events, presentations, and conferences.
  • Monitor audio feeds to ensure quality.
  • Troubleshoot and resolve projector and phone issues.
  • ed RAVE Vendor of the Year by Women of AT&T (2015)

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