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Office 365 Engineer Resume

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KY

SUMMARY:

  • 10+ years or technical Experience. Ability to perform duties with utmost sincerity and to the best of my knowledge utilizing my technical abilities to satisfy the needs of any organization.
  • Office 365 - SharePoint -Microsoft Teams Active Directory -Microsoft Exchange -MS Intune Azure AD -Exchange Server -Migrations ADFS -MS Outlook -M365

EXPERIENCE:

Confidential, KY

OFFICE 365 ENGINEER

Responsibilities:

  • Troubleshot and customized Office 365 applications including Word, Excel, One Note, Skype for business, Outlook, Yammer, PowerPoint, and Microsoft Access
  • Worked With different type of connectors available in exchange/Office 365
  • Worked on other office365 workloads like SharePoint, OneDrive, Stream
  • ManagedmultipleOffice 365 Tenant and services
  • Worked on Microsoft Teams, Supporting Skype for Business, and troubleshooting
  • Restored usermailbox, sharedmailboxbackup
  • Worked O365 portal navigation included journaling, archiving,Retention’spolicies & licensing, migration types
  • Troubleshot Azure services synchronization with on premise AD and resynchronized using Azure tools
  • Support the deployment of Office 365 and performed support duties after migration
  • Have done Tenant to Tenant migrations
  • Knowledge of sharedmailbox andusermailboxmigrationfrom onpremises to cloud
  • Migration of anon-premisesExchange environment to Office 365
  • Configured, maintained, and troubleshoot Office 365 environment
  • Handled end user,mailbox, meeting room issue, DL issue, GPOissue,and homedrive issue
  • Providesupport to end-users in troubleshooting and resolvedEmailproblems
  • Experience on O365 Admin (Assigning license, Shared mailbox, Distribution list)
  • Resolved tenancy technical issues and monitored O365 systems
  • Served as the SharePoint online administrator, responsible for creating new SharePoint sites and managing
  • Implemented and managed Microsoft azure MFA
  • Provided technical guidance for migration and configuration Office 365
  • Ability to perform detailed Root Cause Analysis of problems
  • Created Azure storage accounts, and migrating windows AD resources to Azure AD
  • Ability to design, implement, and troubleshoot Directory Synchronization and Federation Services for Azure AD, Exchange & Teams Platform
  • Worked on Microsoft Teams feature, and policy needs for Federation, Channels, Applications, Tabs and Calling

Confidential, NY

OFFICE 365 ADMIN

Responsibilities:

  • Administered and supported Office 365 and MS Exchange policies
  • Understanding on Exchange online planning and implementation experience with Office 365
  • Knowledge of migration from Exchange to Office 365, Azure AD connects
  • Experienced in creation of shared mailbox, distribution list, security group
  • Troubleshot issues with Office 365 mailboxes
  • Implemented and configurated of Exchange 2013 Hybrid deployment with O365.
  • Monitored and increased Office 365 secure score card
  • On-boarded and off-boarded the mailboxes from Exchange online servers.
  • Troubleshoot and configured of O365 and Exchange
  • Execute key projects to advance messaging capabilities and services such as Exchange Online, Microsoft Teams, Intune
  • Provide technical expertise around the Office 365 messaging and collaboration offerings, including process, standards, best practices for the platform
  • Experienceonservice administration and account maintenance
  • Experience on O365 Admin (Assigning license, Shared mailbox, Distribution list)
  • Experience in troubleshooting of Outlook and other Client’s Cloud based applications
  • Proficient in enhancing different applications like office 365 administrator, incident management
  • Execute, manage, and lead Office 365 migrations
  • Have done Exchange/Office 365, maintenance, and administration
  • Configured ADFS Server for single sign-on functionality

Confidential, FL

WINDOWS ADMINISTRATOR

Responsibilities:

  • Managed Windows File Server
  • Managed Microsoft windows server 2008 and 2012
  • Active Directory users and Groups management, DNS, DHCP, Group Policy Implementation, Group Creation & Distribution Groups
  • Involved in windows upgrades for servers from Windows 2008 to Windows 2012
  • Have good experience working in Microsoft azure cloud computing
  • Troubleshoot system level issues and network level issues
  • Active Directory FSMO Roles, Performing Server Backup
  • Implemented group policies for windows client administration
  • Knowledge in taking System State Backup andtroubleshooting backupissues
  • Have performed Server up gradation Activities.
  • Experienced in Critical server reboots byco-coordinatingwith Patch Management Team
  • Good understanding of cloud technologies, networks, protocols, and email
  • Installed, configured, and administrated of windows 2008 and 2012 servers

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