Customer Support Analyst Resume
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UMMARY
- To obtain an internship or full-time position in the field of Information Technology where my excellent analytical problem-solving skills and a strong work ethic can add value to an organization.
WORK EXPERIENCE
Confidential
Customer Support Analyst
Responsibilities:
- Regularly provided effective technical support for end-users utilizing customer service techniques and strong communication skills while over the phone and using remote desktop software.
- Assisted with a move project installing new workstations and decommissioning older stations.
Confidential - Philadelphia, Pennsylvania
Liquor Store Clerk
Responsibilities:
- Supervisor of groups of up to three clerks
- Assisting in sales and providing guidance on wines & spirits
- Handled bulk and special orders for liquor licensed establishments as well as
Confidential - Philadelphia, Pennsylvania
Customer Service Rep.
Responsibilities:
- Provided coaching for associates during the shift.
- Worked the register, Served hot and cold food/beverages.
- Expressed great service with a positive demeanor.
Confidential - Philadelphia, Pennsylvania
Easy Tech Associate
Responsibilities:
- Provided technical support mainly with Windows
- Consulted with customers to discover their needs and come up with the best possible solutions.
- Assisted in sales on the floor varying in warranties, products, and EasyTech services