Desktop Home Services Resume

OBJECTIVE:

Experienced and knowledgeable Information Technology professional with leadership, sales, and effective communication skills. Looking to obtain a fulfilling role in Information Technology that will allow me to use my technical skills (Database Management, Inventory Control. Helpdesk, and Software/Hardware) applications while leveraging my leadership ability.

WORK EXPERIENCE:

Confidential

Desktop Home Services

Responsibilities:

Performed a wide array of onsite problem determination and resolution processes of desktop hardware and software by means of system administration, hardware maintenance, repairs, software installations and general configurations and support.
PC’s configuration for new hires.
Support system updates throughout the company
Create and manage work instructions for the following applications: PC’s, laptops, office phones, mobile devices
Perform IMAC activities to provide the client with optimal business results
Provide IT solutions to ensure continuity of business

Confidential

Inventory control expert

Responsibilities:

Primarily responsible for merchandise inventory
Support in - store customer experience while protecting the financial and physical assets of Microsoft
Operational responsibility included, Shipping/Receiving/Replenishment and Inventory Control
Created KPI’s to track performance as it relates to business demands, inventory management and quality assurance
Website design and development
Graphic Design: Logo creation, marketing flyers
Computer troubleshooting and repairs
Networking, software and hardware upgrades
Virus removal
Computer

Confidential

Department manager

Responsibilities: