IT Desktop support Resume

Objective: IT Desktop support
To be able to searching for computer help desk operator job in a reputed company in order to utilize the skills and experience for the expansion of the organization.

Professional Skill Summary:

Able to do work on time on a computer OS
Capable to communicate with user and solve their problems as fast as possible.
Have good knowledge of hardware and networking so able to solve problem related to this.
Also making sure that customer is satisfied.

Computer Skills:

Have good knowledge in windows operating system.
Windows xp, vista, 7,windows server 2008
Able to install netgear routers
Able to install more than one OS system using window sever 2008
Sysprep
Using basic networking on windows OS

Experience Details:

Post: Desktop Support
Company: Philadelphia Veterans Multi-Service Education Center
From: 6/2006 to 8/2011Responsibilities handled are summarized as below:

Handled over 500 pc of user by giving different services.
Helping to set up pc’s by using sysprep with windows server 2008
Updating the bios on pc’s
Running cat5’e cables to Ethernet switches
Using Microsoft Word, excel, PowerPoint.

Educational Qualification:

Completed computerA+ and network advance course at Confidential.

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