MS Dynamics NAV/ERP Support Specialist Resume Scotts Valley, CA - Hire IT People

AREAS OF EXPERTISE

Assist with the full cycle implementation of a new ERP system.
Provide on - going management of ERP functionality, integrity and reporting.
Excellent analytical and organizational skills strong experience in cost accounting and ERP systems.
Act as an internal expert user of ERP systems and provide application support for NAV ERP systems users.
Help create documentation and procedures guidelines for ERP systems users.
Design, develop and maintain automated workflow processes.
Design, develop and maintain reports used by technical staff and ERP systems users.
Strong computer skills, specifically in advanced MS Excel.
Nine plus years experience in a manufacturing environment.

PROFESSIONAL EXPERIENCE

Confidential, Scotts Valley, CA

MS Dynamics NAV/ERP Support Specialist

Responsibilities:

Manage implementation of cost and inventory accounting of wholesale vitamin supplies including manufacturing, forecasting and purchasing.
NAV implementation and working alongside a development team to translate business needs into effective solutions.
Provide multi - departmental end-user support post go-live Basic MS Objects training Follow up on work orders assigned and unresolved by IT

Confidential, Santa Cruz, CA

Support Specialist & Customer Service

Responsibilities:

Customer Service Data Entry using Quickbooks Enterprise 6.0 Tracking customer order shipments via UPS Worldship Performed weekly inventory count and reconciliation Sales data analysis and reporting to determine efficacy of sales and marketing campaigns Trade show event coordination, setup and presentations

Confidential, Watsonville, CA

IT specialist & Hardware Technician (Depot Technician)

Responsibilities:

Corporate IT support & management of trouble tickets Managed advanced support issues and escalations when necessary Installation of onsite hardware at various locations Traveled and managed salvage efforts of corporate hardware commodities post hurricane damage in our Florida facility Relocated to further available career opportunities