Office/facilities Assistant Resume
South San Francisco, CA
SUMMARY
- Facilities/Office Assistant, Warehouse Manager Diplomatic, team - oriented, cooperative, reliable, and cool under pressure
TECHNICAL SKILLS
Operating Systems: Windows 2000, XP, NT, IBM DOS
MS Desktop Products: Powerpoint, Word, Outlook, Access
Keyboarding: 45 WPM
Languages: Perfectly bilingual English/Spanish
PROFESSIONAL EXPERIENCE
Confidential, South San Francisco CA
Office/Facilities Assistant
Responsibilities:
- Support the Facilities operations and office manager with different projects
- Sort and distribute mail log and deliver packages
- Maintain and stock all printer stations
- Stock miscellaneous consumables in kitchens
- Provide weekly snacks/drinks inventory to Business Office Manager
- Provide support in the distribution of packages and mail
- Replace nitrogen/carbon dioxide cylinders inside labs
- Test emergency showers inside the labs monthly
Confidential, South San Francisco CA
Facilities/shipping & Receiving Assistant
Responsibilities:
- Assisted in moving equipment into labs, helped with the safety and cleaning of the company
- Assisted with the receiving of goods, inspected and verified goods that was received thru different carriers
- Match correct product information with packing slips, serial and part number
- Added and enter verified information into the Confidential system.
Confidential, South San Francisco CA
Member Services Representative
Responsibilities:
- Assist members to change doctors, clinics.
- Help Members file complaints, reserve rides for appointments and for picking up medications.
- Research and input members data information into Healthsuites for medical coverage verifications.
- Educated members in how to find a health provider .
Confidential, San Francisco CA
Facilities Assistan II
Responsibilities:
- Maintain and stock kitchen supplies weekly, back up reception area when needed, sort and deliver mail for different departments, install keyboard trays, meet deadlines with requests on service desk tickets in a timely manner, assist production department when needed.
- Prepare drink orders and make coffee for meetings when needed.
- Load and unload dishwasher daily
- Deliver packages to employees as instructed by Lead
- Set up conference rooms and room set-up when needed.
Confidential, San Francisco CA
Materials Analist
Responsibilities:
- Processed invoices for different vendors for engine parts to be repaired.
- Prepared paperwork for engines to be shipped
- Scrapped out engine parts that were unrepairable
- Prepared military shipping paperwork
- Created invoices for different vendors
- Audited and inputted purchase orders into system
Confidential, Palo Alto CA
Caterer Assistant
Responsibilities:
- Greeted customers
- Set up tables with food and drinks
- Assisted in preparing different type of meals
Confidential, San Francisco CA
Warehouse Manager
Responsibilities:
- Managed the warehouse of 6 employees
- Inspected employees productivity when their task was completed
- Provided exchanges in a timely manner to United Airlines
Confidential, Palo Alto CA
Customer Service Technical Support
Responsibilities:
- Resolved thousands of Spanish and English customer service issues each month by phone and email.
- Always exceeded daily quotas for problem resolution.
- Led increase in Customer Satisfaction by 12% in 2003, 2004 for Spanish language websites.
- Completed translation of hundreds of enhancements and new features; tested and implemented same on Spanish websites.
Confidential, Palo Alto CA
Warehouse Clerk
Responsibilities:
- Completed shipping forms, inspected and packed medical devices.
- Ensured hundreds of shipments made correctly and on-time each week.
- Entered and maintained data in ERP system.
Confidential, Menlo Park
Operator
Responsibilities:
- Assembled car parts, airplanes, and phones
- Shipped merchandise to customers
- Used SAP to issue and confirm orders