Customer Service Representative Resume
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Chicago, IL
SUMMARY
- Over 13 years of financial services experience in customer service, planning, and technical support.
- Exceed customer expectations by providing customer support on debt and equity securities, futures, Forex and options trading.
- Ensure account opening process was a positive experience for customers by responding to account opening questions, funding options, and technical problems.
- Focused on client acquisition and asset management, delivering high quality service and full breadth of financial strategies including: mutual funds, annuities, consumer loan products.
- Enhance total client experience by marketing fixed and variable annuities, mutual funds, retirement and education planning.
- Develop long term investment and retirement plans for professional individuals, high net worth families, and business owners.
- Specialize in fixed income securities at the municipal, federal, and corporate levels.
Areas of Expertise
- Client Relationship Management
- Financial Planning
- Consultative Sales and Service - financial products
- Technical Support
- Cold Calling
- Consumer and Private Wealth management
PROFESSIONAL EXPERIENCE
Confidential, Chicago, IL
Customer Service Representative
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Client Services Associate
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Licensed Personal Financial Representative
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Relationship Banker
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Registered Representative
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Broker Trainee
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